Name: Freshworks Refresh 2026
Start: 2026-05-20T17:00:00.000Z
End: 2026-05-20T21:00:00.000Z

Service transformation is moving past the pilot stage. At Freshworks Refresh in New York City, theCUBE examines how Freshworks is embedding domain-aware AI agents into a unified service layer — connecting customer support, IT service management and employee workflows to deliver measurable outcomes from day one. Tune in to theCUBE's coverage for expert insights.

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Wednesday May 20, 2026 | 5:00 PM UTC

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Daily News for Tech Leaders

Tap into daily reporting from SiliconANGLE and theCUBE for up-to-the-minute analysis, expert perspectives and in-depth coverage across the evolving landscape of AI-powered service management and domain-aware automation.

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theCUBE at Freshworks Refresh 2025

Watch every episode of theCUBE’s Freshworks Refresh 2025 broadcast. Explore the major forces driving innovation across modern customer services and IT service management (ITSM), and hear firsthand insights through analyst-led discussions and real-world use cases.

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Follow theCUBE’s Coverage

Stay in the know with SiliconANGLE and theCUBE’s in-depth articles from last year’s Freshworks Refresh event, as our on-site reporting heard from thought leaders and industry experts innovating in midmarket AI adoption, cloud ITSM migrations and data-driven automation.

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