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Event Highlights
01:04
Real-world customer success example: aviation industry reduces response times significantly through AI.
01:09
Adapting to Technology: How F1 Teams Evolve Cars and Collaborate for Competitive Success in Racing
00:54
Overcoming Self-Inflicted Complexity: Enhancing Efficiency and ROI in Technology Investments for Organizational Growth
01:07
Freshworks Embraces AI to Simplify IT Solutions While Maintaining a Customer-Friendly Approach
00:53
Ongoing partnership with Freshworks has improved collaboration and communication among global teams.
00:51
Stack Overflow's focus on tools for employee technology and innovation delivery.

AI-powered service transformation takes center stage during theCUBE’s exclusive coverage of Refresh 2025 North America. Discover how Freshworks is simplifying service experiences with AI that cuts through complexity and accelerates real-world results. Hear how leading brands are using intelligent automation to enhance CX, empower employees and drive measurable business impact.

 

TheCUBE will also speak with industry experts to share executive insights, enterprise success stories and practical takeaways that highlight next-generation service innovations built for today’s AI-driven enterprise.

Speakers
Bob Laliberte

Bob Laliberte

Principal Analyst

theCUBE Research

Dennis Woodside

Dennis Woodside

CEO

Freshworks

Srini Raghavan

Srini Raghavan

Chief Product Officer

Freshworks

Mika Yamamoto

Mika Yamamoto

CCMO

Freshworks

Laura Padilla

Laura Padilla

SVP, Global Channel and Alliances

Freshworks

Jason Aloia

Jason Aloia

VP of Product Management, Freshservice

Freshworks

Dan Keyworth

Dan Keyworth

Director, Business Technology

McLaren Racing

Ali Chitsaz

Ali Chitsaz

AI Implementation Leader

TaylorMade

Moosh Jarzyna

Moosh Jarzyna

Director of IT

Stack Overflow

Mac Bullock

Mac Bullock

Vice President, Sales & Marketing

WhitlockIS