Name: theCUBE + NYSE Wired: AI & Retail Trailblazers
Start: 2025-01-16T17:00:00.000Z
End: 2025-01-16T22:10:00.000Z

Friday, January 16 (UTC)

January 17

ON DEMAND

Tom Bianculli, Zebra Technologies

In this segment from the theCUBE + NYSE Wired: AI & Retail Trailblazers event, Zebra Technologies CTO Tom Bianculli joins theCUBE’s John Furrier and analyst Bob Laliberte to map retail’s shift from AI pilots to deployment. Bianculli argues the agentic moment will reward teams that partner, pick specific use cases and prove outcomes fast. Zebra’s focus is pragmatic: on-device AI that turns photos of shelves, pallets and documents into usable context for workflows, then feeds that intelligence into generative systems that help workers move quicker with fewer errors.

The discussion also digs into what “physical AI” looks like in stores and warehouses where latency, bandwidth and privacy all matter. Bianculli outlines Zebra’s strategy around AI enablers, blueprints and companion-style experiences that surface the right interface at the moment of work. He describes retailers moving into a “show me the ROI” phase, with metrics that start with adoption and extend to unit economics. The goal is measurable labor productivity and better customer outcomes, including gains Zebra has studied with Oxford Economics, while keeping sensitive data closer to the edge when personal information is not required.

Tom Bianculli
Senior Vice President & CTO Zebra Technologies

Bob Laliberte
Principal Analyst theCUBE Research
ON DEMAND

Remington Tonar, Cart.com

During NRF's Media Week, John Furrier interviews Remington Tonar, co-founder of Cart.com. Cart.com provides unified commerce solutions, focusing on efficiency and optimization by connecting supply chain with commerce demand gen capabilities. The company has experienced growth through acquisitions and now serves middle market and enterprise brands. They differentiate themselves by bringing together functions that typically don't collaborate. Cart.com emphasizes the importance of AI and domain expertise for success in entrepreneurship, particularly in digitalizing traditional businesses. The company has a track record of taking over operations and implementing their technology for greater efficiency. While facing objections about in-house solutions, Cart.com provides evidence through client references. Ultimately, having a strong backbone and infrastructure is crucial for delivering value in the market.

Remington Tonar
Co-Founder Cart.com
ON DEMAND

Mario Ciabarra, Quantum Metric

In this interview from theCUBE + NYSE Wired: AI & Retail Trailblazers series, Mario Ciabarra, chief executive officer and founder of Quantum Metric, joins theCUBE’s Gemma Allen to discuss the pivotal shift from traditional analytics to agentic AI. Ciabarra explains how AI is "killing the dashboard" by evolving into an intelligent analyst capable of interpreting vast amounts of data without manual oversight. The conversation highlights how retailers are using these autonomous insights to prioritize business-critical fixes – such as specific cart errors – over minor glitches, ultimately safeguarding revenue in an increasingly competitive digital landscape.

The discussion also delves into the rise of the "agentic shopper," where AI agents execute purchases on behalf of consumers. Ciabarra warns that these agents lack brand loyalty; if they encounter digital friction, they immediately pivot to competitors, making seamless digital experiences more critical than ever. From the rapid adoption of AI in banking to the potential for autonomous code fixes, Ciabarra outlines a future where technology moves beyond democratizing data to "democratizing understanding," allowing brands to meet elevated customer expectations with speed and precision.

Mario Ciabarra
Founder & CEO Quantum Metric
ON DEMAND

Marina Petrova, Intentful

Marina Petrova
CEO & Co-Founder Intentful
ON DEMAND

Lindsey Peters, Celonis

What’s blocking retailers from scaling AI? That’s what theCUBE's John Furrier and Lindsey Peters, retail and consumer goods industry lead of Celonis, unpack in this theCUBE + NYSE Wired: AI & Retail Trailblazers segment. From fragmented systems to a shortage of contextual insight, Peters outlines the operational hurdles slowing AI adoption across the retail industry. While NRF buzzed with AI excitement, Peters notes that many retailers remain stuck in pilot mode – not due to lack of ambition, but because they lack visibility into how their businesses truly run. Celonis aims to solve this through process intelligence, giving retailers the clarity needed to move from experimentation to value-driven execution.

The conversation cites real-world outcomes from companies like IKEA, which used Celonis to refine buy-online, pick-up-in-store models and reduce cancellation rates. Peters also shares how AI-augmented customer service during the holiday rush improved CX by enabling proactive outreach. With enterprise-wide deployment in focus, she emphasizes the need for IT-business alignment and explains how Celonis helps track tangible ROI from agents in live production – not just theory. For retail leaders, the message is clear: to scale AI successfully, you must first understand your business deeply.

Lindsey Peters
Retail & Consumer Goods Industry Lead Celonis
ON DEMAND

Justin Honaman, AWS

In this wide-ranging conversation, Justin Honaman, head of worldwide retail, restaurants and consumer goods go-to-market at Amazon, returns to theCUBE’s NYSE studio to share how AWS is transforming the retail landscape with AI. Speaking with theCUBE’s John Furrier, Honaman details how the sector has shifted to production-scale deployments of both generative and agentic AI, with retailers eager to unlock faster innovation, real-time supply chain optimization and deeper personalization. He outlines the growing demand for custom models, clean data pipelines and integrated application layers – capabilities AWS is delivering through its Bedrock platform and expansive partner ecosystem.

Honaman also offers a behind-the-scenes look at the last NRF conference, where AI agents dominated the agenda and global retailers sought tangible outcomes, not vaporware. He highlights surprise interest in Amazon’s Project Leo satellite network as a game-changer for rural retail connectivity, and underscores the growing executive consensus that AI is now a business imperative, not an IT initiative. As retailers recalibrate their operating models for an AI-native future, Honaman sees AWS positioned as both guide and builder of the infrastructure powering retail's next chapter.

Justin Honaman
Head, Worldwide Retail, Restaurants & Consumer Goods Business Development AWS
ON DEMAND

Jed Dougherty, Dataiku

The retail revolution won’t wait – and Dataiku is making sure it doesn’t miss a beat. At NYSE Wired: AI & Retail Trailblazers, Jed Dougherty, head of AI architecture at Dataiku, joins theCUBE’s John Furrier to unpack how AI is accelerating from back-office buzzword to front-office reality.

Dougherty shares candid insight on why fewer than 10% of retailers are truly AI-ready – and what’s holding the rest back. From GenAI-powered customer interfaces to rethinking governance beyond the “Copilot for all” strategy, he outlines how trust, process alignment and strategic focus separate experimenters from AI-native enterprises. With examples ranging from Stitch Fix to Rolex, Dougherty explains why data maturity is fast becoming the new retail differentiator.

In a wide-ranging discussion, he demystifies the architecture required to support agentic AI, warns against the pitfalls of “vibe coding” on unverified datasets and makes the case for visual interfaces that empower business users. Dougherty also previews Dataiku’s investments in open source and tight integrations with players like NVIDIA and Snowflake, highlighting how the company aims to be the indispensable human layer atop modern AI stacks.

Jed Dougherty
SVP AI & Platform Dataiku
ON DEMAND

Jamie Domenici, Klaviyo

In this segment from the NYSE studio, Jamie Domenici, chief marketing officer of Klaviyo, joins theCUBE’s John Furrier to unpack why retail’s AI moment has graduated from big talk to hard delivery. Domenici describes a changed mood at NRF: retailers are no longer circling AI as a “someday” strategy. They are coming to the show ready to operationalize it, pressed by consumers who increasingly trust AI-driven recommendations and expect brands to recognize them in real time.

Klaviyo’s view of AI sees it as the connective tissue for modern commerce, where data becomes the “central nervous system” that links every customer interaction to immediate action. Domenici details how unified data, marketing and service can collapse time-to-execution from days to minutes, powering autonomous marketing and customer support through AI agents. She also argues the old MarTech stack is giving way to an autonomous CRM era, where marketers stay in control but rely on AI to surface insights, drive personalization and keep pace with a world in which “everything’s a checkout.”

Jamie Domenici
CMO Klaviyo
ON DEMAND

Dirk Hoering, Commercetools

Dirk Hoerig
Founder commercetools
ON DEMAND

Diaz Nesamoney, DaVinci Commerce

Diaz Nesamoney
Founder DaVinci Commerce
ON DEMAND

Brandon Davito, Verkada

In this interview from theCUBE’s NYSE studio, Brandon Davito, senior vice president of product at Verkada, joins theCUBE’s John Furrier to discuss the emerging concept of "physical AI" and how it is reshaping the retail landscape. Davito explains how Verkada is transforming traditional security infrastructure into a business-driving platform that goes beyond simple safety measures to unlock deep operational insights. The conversation highlights how leading retailers are leveraging computer vision and sensor fusion to understand customer flows, conversion rates and merchandising effectiveness, effectively turning loss prevention hardware into engines for profit and improved customer experiences.

The discussion also dives into the technical architecture required to scale AI across thousands of locations, focusing on the critical role of edge computing and bandwidth management. Davito outlines Verkada’s unified approach, where on-device inference handles complex tasks like facial recognition and trajectory tracking while only transmitting essential metadata to the cloud. From replacing manual "secret shopper" workflows with automated visual quality assurance to deploying AI-powered audio deterrence for perimeter security, Davito shares how large enterprises are integrating access control, environmental sensors and video to create a seamless, data-rich environment for frontline staff.

Brandon Davito
SVP product Verkada
ON DEMAND

Anne-Claire Baschet, Mirakl

Mirakl Chief Data and AI Officer Anne-Claire Baschet joins theCUBE’s John Furrier at the NYSE studio to map the shift from today’s digital commerce into what she calls “commerce 3.0” – a shopper-led era where AI agents become a new buying channel. Baschet explains why the technology itself is no longer the constraint. The hard part is aggregating data across systems, making it meaningful and delivering it where customers make decisions as new agent-driven interfaces reshape discovery, comparison and checkout.

Baschet notes the unglamorous work that makes AI useful: data foundations, real-time inventory and the operational “plumbing” that keeps retailers visible when LLMs surface only a few options. She outlines how Mirakl’s marketplace model helps retailers expand assortment, improve availability and reduce friction for both sellers and shoppers. She also shares how Mirakl is using AI and agents to streamline catalog onboarding, sharpen interoperability with emerging platforms and prepare for a future where agents act as both front-end and workforce multipliers.

Anne-Claire Baschet
Chief Data & AI Officer - Agentic Commerce Mirakl
ON DEMAND

Akash Gupta, GreyOrange

In this interview from theCUBE + NYSE Wired: AI & Retail Trailblazers, Akash Gupta, co-founder and chief executive officer of GreyOrange, talks with theCUBE’s John Furrier about AI’s operational proof points. Gupta explains how GreyOrange’s AI orchestration spans supply chain and store operations, turning real-time signals into coordinated action across robots, people and sensors. The result, he argues, is an emerging “operating system” for retail that connects once-siloed nodes into a single, end-to-end decision engine.

Gupta walks through how AI reasoning can translate events and local context into tasks for associates and automated replenishment from warehouses. He also maps the next wave of physical AI, where robotics takes on the repetitive work and frees staff for higher-value customer interaction. Along the way, Gupta shares the scale behind GreyOrange’s models, from hundreds of millions of AMR miles to rapid growth across thousands of locations and a fast-expanding network of “agents” powering modern commerce.

Akash Gupta
CEO GreyOrange
ON DEMAND

Clint Sharp, Cribl

Clint Sharp
Co-Founder & CEO Cribl
ON DEMAND

Thea Myhrvold, Getbee

Thea Myhrvold
Founder & CEO Getbee
ON DEMAND

Mario Ciabarra, Quantum Metric

Mario Ciabarra
Founder & CEO Quantum Metric
ON DEMAND

Bianca Anghelina, Aily Labs

Bianca Anghelina
CEO & Founder Aily Labs
ON DEMAND

Ben Parkes, Similarweb

Ben Parkes
Head of Advisory Services Similarweb
ON DEMAND

Larry Lunetta, HPE

Larry Lunetta
VP Networking HPE
ON DEMAND

Renen Hallak, Vast Data

Renen Hallak
Founder & CEO VAST Data
ON DEMAND

Melody Meckfessel, Jasper AI

Melody Meckfessel
CTO Jasper AI
ON DEMAND

Jen Jones, commercetools

Jen Jones
Chief Marketing Officer commercetools
ON DEMAND

Nikhil Simha, Zipline AI

Nikhil Simha
CTO Zipline AI
ON DEMAND

theCUBE Pod

Dave Vellante
Co-Founder & Co-CEO SiliconANGLE Media, Inc.

John Furrier
Co-Founder & Co-CEO SiliconANGLE Media, Inc.
ON DEMAND

Duncan Angove, Blue Yonder

Duncan Angove
CEO Blue Yonder
ON DEMAND

Bharat Guruprakash, Algolia

Bharat Guruprakash
CPO Algolia
ON DEMAND

Tom Bianculli, Zebra Technologies

Tom Bianculli
Senior Vice President & CTO Zebra Technologies
ON DEMAND

Alex Bouzari, DataDirect Networks

Alex Bouzari
CEO DDN
ON DEMAND

Stephen Orban, Google Cloud

Stephen Orban
SVP, Product Ecosystem & Partnerships Databricks
ON DEMAND

Leslie Lorenz, Snowflake

Leslie Lorenz
Head of Retail Snowflake
ON DEMAND

Alan Baratz, D-Wave

Alan Baratz
President & CEO D-Wave