Retail is entering the “Year of the AI Agent,” as the industry moves from AI experimentation to operational execution. From the New York Stock Exchange, theCUBE + NYSE Wired examines how agentic AI, computer vision and digital twins are reshaping unified commerce, supply chain resilience and loss prevention — while redefining what a human-centric shopping experience means for the next generation of consumers.

As adoption becomes more pragmatic, the focus shifts from pilots to impact. Our coverage spotlights how leading brands are applying advanced AI systems to solve real-world challenges, measure ROI and balance automation with workforce empowerment across digital and physical environments.

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    Friday, January 16 (UTC) January 16
    Saturday, January 17 (UTC) January 17
    • ON DEMAND

      Tom Bianculli, Zebra Technologies

      In this segment from the theCUBE + NYSE Wired: AI & Retail Trailblazers event, Zebra Technologies CTO Tom Bianculli joins theCUBE’s John Furrier and analyst Bob Laliberte to map retail’s shift from AI pilots to deployment. Bianculli argues the agentic moment will reward teams that partner, pick specific use cases and prove outcomes fast. Zebra’s focus is pragmatic: on-device AI that turns photos of shelves, pallets and documents into usable context for workflows, then feeds that intelligence into generative systems that help workers move quicker with fewer errors.

      The discussion also digs into what “physical AI” looks like in stores and warehouses where latency, bandwidth and privacy all matter. Bianculli outlines Zebra’s strategy around AI enablers, blueprints and companion-style experiences that surface the right interface at the moment of work. He describes retailers moving into a “show me the ROI” phase, with metrics that start with adoption and extend to unit economics. The goal is measurable labor productivity and better customer outcomes, including gains Zebra has studied with Oxford Economics, while keeping sensitive data closer to the edge when personal information is not required.
      Tom Bianculli
      Senior Vice President & CTO Zebra Technologies
      Bob Laliberte
      Principal Analyst theCUBE Research
    • ON DEMAND

      Remington Tonar, Cart.com

      During NRF's Media Week, John Furrier interviews Remington Tonar, co-founder of Cart.com. Cart.com provides unified commerce solutions, focusing on efficiency and optimization by connecting supply chain with commerce demand gen capabilities. The company has experienced growth through acquisitions and now serves middle market and enterprise brands. They differentiate themselves by bringing together functions that typically don't collaborate. Cart.com emphasizes the importance of AI and domain expertise for success in entrepreneurship, particularly in digitalizing traditional businesses. The company has a track record of taking over operations and implementing their technology for greater efficiency. While facing objections about in-house solutions, Cart.com provides evidence through client references. Ultimately, having a strong backbone and infrastructure is crucial for delivering value in the market.
      Remington Tonar
      Co-Founder Cart.com
    • ON DEMAND

      Mario Ciabarra, Quantum Metric

      In this interview from theCUBE + NYSE Wired: AI & Retail Trailblazers series, Mario Ciabarra, chief executive officer and founder of Quantum Metric, joins theCUBE’s Gemma Allen to discuss the pivotal shift from traditional analytics to agentic AI. Ciabarra explains how AI is "killing the dashboard" by evolving into an intelligent analyst capable of interpreting vast amounts of data without manual oversight. The conversation highlights how retailers are using these autonomous insights to prioritize business-critical fixes – such as specific cart errors – over minor glitches, ultimately safeguarding revenue in an increasingly competitive digital landscape.

      The discussion also delves into the rise of the "agentic shopper," where AI agents execute purchases on behalf of consumers. Ciabarra warns that these agents lack brand loyalty; if they encounter digital friction, they immediately pivot to competitors, making seamless digital experiences more critical than ever. From the rapid adoption of AI in banking to the potential for autonomous code fixes, Ciabarra outlines a future where technology moves beyond democratizing data to "democratizing understanding," allowing brands to meet elevated customer expectations with speed and precision.
      Mario Ciabarra
      Founder & CEO Quantum Metric
    • ON DEMAND

      Marina Petrova, Intentful

      Marina Petrova
      CEO & Co-Founder Intentful
    • ON DEMAND

      Lindsey Peters, Celonis

      Lindsey Peters
      Retail & Consumer Goods Industry Lead Celonis
    • ON DEMAND

      Justin Honaman, AWS

      Justin Honaman
      Head, Worldwide Retail, Restaurants & Consumer Goods Business Development AWS
    • ON DEMAND

      Jed Dougherty, Dataiku

      Jed Dougherty
      SVP AI & Platform Dataiku
    • ON DEMAND

      Jamie Domenici, Klaviyo

      In this segment from the NYSE studio, Jamie Domenici, chief marketing officer of Klaviyo, joins theCUBE’s John Furrier to unpack why retail’s AI moment has graduated from big talk to hard delivery. Domenici describes a changed mood at NRF: retailers are no longer circling AI as a “someday” strategy. They are coming to the show ready to operationalize it, pressed by consumers who increasingly trust AI-driven recommendations and expect brands to recognize them in real time.

      Klaviyo’s view of AI sees it as the connective tissue for modern commerce, where data becomes the “central nervous system” that links every customer interaction to immediate action. Domenici details how unified data, marketing and service can collapse time-to-execution from days to minutes, powering autonomous marketing and customer support through AI agents. She also argues the old MarTech stack is giving way to an autonomous CRM era, where marketers stay in control but rely on AI to surface insights, drive personalization and keep pace with a world in which “everything’s a checkout.”
      Jamie Domenici
      CMO Klaviyo
    • ON DEMAND

      Dirk Hoering, Commercetools

      Dirk Hoerig
      Founder commercetools
    • ON DEMAND

      Diaz Nesamoney, DaVinci Commerce

      Diaz Nesamoney
      Founder DaVinci Commerce
    • ON DEMAND

      Brandon Davito, Verkada

      Brandon Davito
      SVP product Verkada
    • ON DEMAND

      Anne-Claire Baschet, Mirakl

      Anne-Claire Baschet
      Chief Data & AI Officer - Agentic Commerce Mirakl
    • ON DEMAND

      Akash Gupta, GreyOrange

      In this interview from theCUBE + NYSE Wired: AI & Retail Trailblazers, Akash Gupta, co-founder and chief executive officer of GreyOrange, talks with theCUBE’s John Furrier about AI’s operational proof points. Gupta explains how GreyOrange’s AI orchestration spans supply chain and store operations, turning real-time signals into coordinated action across robots, people and sensors. The result, he argues, is an emerging “operating system” for retail that connects once-siloed nodes into a single, end-to-end decision engine.

      Gupta walks through how AI reasoning can translate events and local context into tasks for associates and automated replenishment from warehouses. He also maps the next wave of physical AI, where robotics takes on the repetitive work and frees staff for higher-value customer interaction. Along the way, Gupta shares the scale behind GreyOrange’s models, from hundreds of millions of AMR miles to rapid growth across thousands of locations and a fast-expanding network of “agents” powering modern commerce.
      Akash Gupta
      CEO GreyOrange
    • ON DEMAND

      Clint Sharp, Cribl

      Clint Sharp
      Co-Founder & CEO Cribl
    • ON DEMAND

      Thea Myhrvold, Getbee

      Thea Myhrvold
      Founder & CEO Getbee
    • ON DEMAND

      Mario Ciabarra, Quantum Metric

      Mario Ciabarra
      Founder & CEO Quantum Metric
    • ON DEMAND

      Bianca Anghelina, Aily Labs

      Bianca Anghelina
      CEO & Founder Aily Labs
    • ON DEMAND

      Ben Parkes, Similarweb

      Ben Parkes
      Head of Advisory Services Similarweb
    • ON DEMAND

      Larry Lunetta, HPE

      Larry Lunetta
      VP Networking HPE
    • ON DEMAND

      Renen Hallak, Vast Data

      Renen Hallak
      Founder & CEO VAST Data
    • ON DEMAND

      Melody Meckfessel, Jasper AI

      Melody Meckfessel
      CTO Jasper AI
    • ON DEMAND

      Jen Jones, commercetools

      Jen Jones
      Chief Marketing Officer commercetools
    • ON DEMAND

      Nikhil Simha, Zipline AI

      Nikhil Simha
      CTO Zipline AI
    • ON DEMAND

      theCUBE Pod

      Dave Vellante
      Co-Founder & Co-CEO SiliconANGLE Media, Inc.
      John Furrier
      Co-Founder & Co-CEO SiliconANGLE Media, Inc.
    • ON DEMAND

      Duncan Angove, Blue Yonder

      Duncan Angove
      CEO Blue Yonder
    • ON DEMAND

      Bharat Guruprakash, Algolia

      Bharat Guruprakash
      CPO Algolia
    • ON DEMAND

      Tom Bianculli, Zebra Technologies

      Tom Bianculli
      Senior Vice President & CTO Zebra Technologies
    • ON DEMAND

      Alex Bouzari, DataDirect Networks

      Alex Bouzari
      CEO DDN
    • ON DEMAND

      Stephen Orban, Google Cloud

      Stephen Orban
      VP of Migrations, ISVs & Marketplace Google Cloud
    • ON DEMAND

      Leslie Lorenz, Snowflake

      Leslie Lorenz
      Head of Retail Snowflake
    • ON DEMAND

      Alan Baratz, D-Wave

      Alan Baratz
      President & CEO D-Wave

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