Verizon dials up the AWS cloud for digital transformation

This year has been a busy one in the relationship between Amazon Web Services Inc. and Verizon Communications Inc. First there was the move of Oath Inc., the Verizon subsidiary formed from the purchas

Alexa app for elderly aid bridges digital divide, acts as companion

Isn't it great when mind-bending technology and product development come down the chute to solve a real human problem? Diverse industries are applying the latest advancements in artificial intelligenc

Call center recall: Amazon relieves long-suffering contact centers

Anybody recall their last contact-center experience fondly? One suffers plenty of inefficiencies and hassles when attempting something that should be easy -- like switching a subscription plan or ch

Pro tips for effective digital transformations and investments

In today's technology-dominant society, it might be tempting to think current tech exists in a vacuum. However, technology governs and is governed by the world around us, and these external factors

Low code movement drives custom platforms that are fast, agile and automated

The world of developer operations is maturing to a point where automation is having a significant impact on how computing systems are built and deployed. The “low code or no code era” is giving wa

Air Bud learning new tricks in hybrid cloud for streaming entertainment

The explosion of streaming entertainment allows the public to view unprecedented amounts of content easier than ever, but it also necessitates more backups and, subsequently, costlier methods of sto

70-year-old business acts like a startup with help from Accenture

What is a 70-year-old business to do when it finally realizes it needs to move to cloud in order to modernize? Does it corral its information technology team and put it through cloud training and cert

What the 14 percent of companies winning at innovation do differently

Companies worried they're not keeping up with the innovation Joneses shouldn't feel too badly. Shockingly, few companies are seeing returns on their innovation investments, according to recent researc

Coffee, tea and cloud: How Capital One is reshaping its core banking platform

Walk into a bank branch today and the scene is usually a row of teller windows flanked by employees in business attire having hushed conversations in nearby cubicles. Yet, Capital One Financial Corp.

Innovation lives at the corner of logic and creativity

The ever-changing business landscape forces companies to innovate rapidly and effectively. However, innovation is a broadly defined and overused term, which ultimately makes it a trite concept, the op

Innovation through social good is business as usual at Accenture

Businessmen and businesswomen are often noted for their philanthropy, but Accenture LLP’s business is philanthropy. As a result, it consistently seeks to drive beneficence and to help others improve

Future IT systems think, act and adapt like people

For those companies with pockets of innovation success, the challenge is to scale constant, iterative innovation throughout their organization. To do so, companies must rethink their entire info

Cloud AI services dose big pharma with overdue speed, agility

What industry could stand to pick up its pace more than pharmaceutical research? Look at the price of drugs in the U.S. It can take over 10 years and billions of dollars to develop one pill. Providin

KDDI, Toyota and Accenture leverage combined data to improve taxis and manufacturing

Data by itself is powerful, but data combined with other data can have even greater impact. Data’s combined power was highlighted this year through a collaborative effort spearheaded by KDDI Corp.,

Mutual of Omaha retools customer contact operations with Amazon Connect

In 2017, Mutual of Omaha Insurance Co. knew it had to make a change. The insurance and financial services giant's business strategy required a new operating model powered by more sophisticated techno

Accenture, AWS launch expanded set of innovation services for cloud clients

For many enterprises, cloud computing adoption is only a first step. The more difficult challenge comes in leveraging cloud technology to drive sustained business value and growth.With this in min

Integrated data platform gets fractured enterprise on same page

We're constantly told that we need massive data sets to do quality analytics; the more data sources, the merrier. But when there are a gazillion silos full of mismatched, mysterious data, where do com

Want software-first agility? Get with event-driven architecture, says Accenture

Think microservices are as granular as it gets in modern information technology? Then shake hands with the new reactive, event-driven architecture. This method triggers reactions where teeny-tiny even

Czech competitors watch as Moneta Money Bank moves to public cloud

When Moneta Money Bank made the decision earlier this year to move approximately 20 application workloads to the public cloud, it caught the attention of other financial institutions within Czechoslov

Mileage rewards program gets boost from blockchain solution for frequent flyers

It’s an all-too-often aggravation for participants in airline frequent flyer programs. Travel, accumulate miles, and then wait weeks to see them posted to a loyalty rewards account.In an effort

AI platform aims to speed up timely, money-sucking drug research for Merck

Done right, data analytics can propel a project from seedling to salad, time-lapse video style. The right way sidesteps undifferentiated heavy lifting from the get-go. The wrong way toils in the bas