Bob Laliberte theCUBE

Clips

play_circle_outline Measuring AI Success by Governed End-to-End Resolution Quality in Contact Centers

play_circle_outline Fix Data and Workflows First to Enable Connected, Contextual Customer Journeys

play_circle_outline Map Baselines and Escalation Points, Run Controlled Deployments and Edge Case Testing

play_circle_outline Urgent, Measured AI Adoption for Trustworthy ROI: Faster Resolutions, Empowered Employees, and Operational Efficiency

Bob Laliberte

Principal Analyst | theCUBE Research

Principal Analyst Bob Laliberte focuses on existing and emerging network technologies and application and network performance management solutions utilized b...

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September 11, 2026

Program Close with Bob Laliberte & Zeus Kerravala

September 11, 2026

Introduction with Bob Laliberte & Zeus Kerravala

September 11, 2026

November 12, 2025

Recap - Summary Analyst

November 12, 2025

Customers - Business value

November 12, 2025

Agentic Use Cases (2 Demos)

November 12, 2025

Platform (2 Demos)

November 12, 2025

Market Trends & Research

November 12, 2025

Welcome & Company Intro

November 12, 2025

Bob Laliberte

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