Gary Grena, Blue Cross Blue Shield of North Carolina & Dan Deschamps, Blue Cross Blue Shield Arizona

More from UiPath Fusion 2025

Gary Grena

Business Owner, Intelligent Document Processing & Automation

Blue Cross Blue Shield of North Carolina

Dan Deschamps

VP, Experience Platforms

Blue Cross Blue Shield Arizona

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Gary Grena, Blue Cross Blue Shield of North Carolina & Dan Deschamps, Blue Cross Blue Shield Arizona

Gary Grena

Business Owner, Intelligent Document Processing & Automation Blue Cross Blue Shield of North Carolina

Dan Deschamps

VP, Experience Platforms Blue Cross Blue Shield Arizona

In this UiPath Fusion segment, theCUBE’s Dave Vellante and Rebecca Knight sit down with Gary Grena, business owner for Intelligent Document Processing & Automation at Blue Cross Blue Shield of North Carolina, and Dan Deschamps, VP Experience Platform at Blue Cross Blue Shield of Arizona, to unpack how payers are evolving from deterministic RPA to assistive, agentic automation – always with a human-in-the-loop. The discussion breaks down the healthcare value chain (enrollment → provider selection → claims → correspondence) and why even a 1% fallout on 36M annu... Read more

Gary Grena, Blue Cross Blue Shield of North Carolina & Dan Deschamps, Blue Cross Blue Shield Arizona