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Introducing Root Cause as a Service
Root Cause as a Service means you never have to dig through logs again. Now you can automatically see the same root cause indicators you would have found by digging through logs, directly on your existing monitoring dashboards. Zero training, zero rules and zero effort.
How Cisco Validated RCaaS at 95.8% Accuracy
Through a rigorous and extensive process, Cisco put Zebrium Root Cause as a Service through its paces by testing it with 192 actual customer incidents. The results were nothing short of astonishing: Zebrium found the correct root cause indicators more than 95% of the time.
Zebrium presents Root Cause as a Service - Never dig through logs again.
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Mauricio Fadel Argerich | Is the stream being recorded so we can watch it later on? | |
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Erika Hokanson | Hello from Colorado! Excited about the broadcast | |
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Erika Hokanson | Hi Mauricio, yes, the stream will be viewable afterwards from the same link😃 | |
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Mauricio Fadel Argerich | Great, thank you! :D | |
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John Parkinson | What failed in the 4.2%? | |
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Gavin Cohen | Hi John - these were an assortment of 192 customer incidents (from 4 product lines). They were mostly really gnarly ones (and no repeats)! Here's a link to the study with all the details: https://www.zebrium.com/cisco-validation | |
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Zbigniew Jasiukajc | So, is your service specifically for detecting and identifying web-based applications? | |
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Zbigniew Jasiukajc | ..detecting and identifying problems/issues in web-based applications? | |
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Ajay Singh | Hi Zbigniew, no it has been proven to be very versatile. Customers have successfully used it for software from security, networking, infrastructure and even traditional IT environments | |
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Ajay Singh | Cisco deliberately chose software from very different domains - you'll hear more in a minute | |
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Thomas B | where can i try this out? is there a trial? | |
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Gavin Cohen | Hi Thomas - visit https://www.zebrium.com. There's a big blue button at the top RHS to sign-up for a free trial! | |
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Mauricio Fadel Argerich | Does Zebrium need any kind of training with our specific log data? If so, how long does that training take? | |
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Thomas B | is this like anomaly detection? how does it compare to other companies (elk, datadog, etc) | |
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Ajay Singh | Hi Thomas, not quite. There are 2 big differences - Anomaly detection for logs tends to be unreliable - particularly when it comes to picking up high value rare events. | |
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Ajay Singh | even bigger - anomaly detection just shows you "interesting outliers". It does not correlate rare events (which are usually the root cause indicators" with the errors that are the symptoms. And anomaly detection does not summarize the problem using NLP, or fingerprint it. | |
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Ajay Singh | our focus is to give you a complete picture of root cause indicators, and do it extremely accurately. | |
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Gavin Cohen | Hi Mauricio - there is no manual training required. It learns as it starts to see log events. It typically achieves good accuracy within 24 hours. | |
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Gavin Cohen | (24 hours of seeing first log line). It uses unsupervised statistical machine learning. | |
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Larry Lancaster | Hi Mauricio, we're happy to share more details, in context. Please schedule a call with us by sending email to sales@zebrium.com. | |
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Mauricio Fadel Argerich | I understand. Thanks Gavin and Larry😃 | |
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Thomas B | how will this help me if i already have datadog? | |
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Rene Brinkhege | Would I need tooling for metrics or does it need only the logs? | |
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Gavin Cohen | Hi Thomas - it's designed to work with Datadog (or New Relic, Dynatrace, Grafana, AppD, ScienceLogic, etc.). Zebrium's integrations mean that details of root cause automatically show up on the monitoring dashboard. The idea is that Datadog (and others) are really good at showing | |
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Gavin Cohen | ...there IS a problem. And with Zebrium on the dashboard, we show you what caused it automatically. | |
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Gavin Cohen | HI Rene - today it only looks at logs. The rational for this can be found here: https://www.zebrium.com/blog/its-time-to-automate-the-observer | |
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Rene Brinkhege | Ok thanks | |
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Gavin Cohen | Digging through logs is the piece of RCA that everyone hates!!. That's what we address today. | |
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Erika Hokanson | Thanks for tuning in everyone. Feel free to share the broadcast link with friends, and sign up for a free trial at https://www.zebrium.com/ |
