Tarek Madkour, Director of Product Management, UiPath sits down with Dave Vellante for The Release Show: Post Event Analysis. #UiPathLive #theCUBE https://siliconangle.com/2020/05/20/hyperautomation-hype-insights-behind-uipaths-intelligent-rpa-platform-uipathlive/ Cloud wraps it all together Underlying the features and updates in Release 20.4 is the company’s Automation Cloud. Key for customers wanting to adopt fast to cope with the challenges of COVID, the cloud “makes it easy for you to start instantly and scale later,” Madkour said. UiPath takes care of the details under the hood, simplifying the steps to getting automations running and streamlining operations. “When you start thinking about RPA … you want your automations to light up and to save you money and to cut time for you,” Madkour said. “Forget the infrastructure; leave that to us.” A benefit of not being cloud native is that UiPath can offer multiple cloud deployment options. “If you want on-premises all the way, we got it. If you want cloud all the way, we got it. You want a hybrid system, we got it. We’re just going to make it possible for you, and the deployment choice is your choice,” Madkour added. Aside from deployment choices, users can opt for either the free Community version of the Automation Cloud or the more comprehensive Enterprise version. The Community edition offers two attended and one unattended robots and connection to either the regular Studio or StudioX for automation design. Tens of thousands of small companies, teams and individuals actively use the Community version to create automations. “It’s not a free trial or free limited time or something. It is just free as in free — free forever,” Madkour said. The biggest difference between the Community and Enterprise versions of the Automation Cloud is UiPath’s uptime guarantee, 24/7 dedicated support team, and the option to purchase an infinite number of robots. The company is confident in promising a very specific uptime assurance because of testing throughout a slow ramp-up of enterprise customers that started in mid-2019. “We’ve definitely been meeting our [service-level agreements] for five months running. Now, we feel very comfortable with the launch for the rest of the world,” Madkour said. UiPath’s infrastructure is all based on Microsoft Azure, and the company uses Azure data centers throughout the system. This adds to the company’s service confidence, according to Madkour. “Azure provides some very good uptime and reliability guarantees. And in addition to that, they have servers around the world that we can utilize so that we can expand,” he explained.