01. Dave Dzienciol, NEXTDC, Visits theCUBE !. (00:20)
02. Tell Us About Your Business. (00:46)
03. Are You Selling The Infrastructure Around Enabling Service. (02:12)
04. Do You Customers Bring Their Own Servers. (02:56)
05. Why Do Customers Come To You. (03:28)
06. How Has Business Evolved Since The Late Nineties. (04:25)
07. Do You Typically Cater To Smaller Companies. (05:39)
08. Do You Have A Lot Of Direct Connection Relationships With Larger Clouds. (06:13)
09. Describe The Experience Of Going To Your Data Center. (07:11)
10. Do You Use ServiceNow For Access. (09:06)
11. What Is On The Checklist For CIO's For Communicating To The Board ABout Security. (10:16)
12. Where Does The Responsibility Fall In Securing Credit Card Data. (11:20)
13. Did You ServiceNow Journey Start With Facilities. (12:35)
14. What Has Your Experience Been At Knowledge16. (14:23)
#theCUBE #Know16 #ServiceNow #NEXTDC #Knowledge #SiliconANGLE
--- ---
Taking ease of use into the data center world | #Know16
by Nelson Williams | May 20, 2016
Data may be a bunch of ones and zeros, but it still has to live somewhere. That somewhere is usually a data center, a facility built to house servers, storage racks and the other necessary props of a data-driven company. These facilities are not friendly places, and the services they provide customers often extend no further than space to set up some hardware. That’s changing.
To shed some light on this new world of data center services, Dave Vellante (@dvellante) and Jeff Frick (@JeffFrick), cohosts of theCUBE, from the SiliconANGLE Media team, joined Dave Dzienciol, group executive of Customer and Technology at NEXTDC, Ltd., during the ServiceNow Knowledge16 conference.
The co-lo advantage
The conversation started with Dzienciol describing what NEXTDC does. He said it was the largest independent data center operator, running under the slogan, “We are where the Cloud lives.” He mentioned that the company is very partner-centric, selling its service through those partners.
As to why companies would use NEXTDC’s service, he pointed out the capital outlay for a data center can be limiting for customers. For many businesses, it’s better to take advantage of someone else’s infrastructure. The value is in giving customers a service in the power and scale of the facility.
The experience is everything
“Going to a data center is like going to a prison,” Dzienciol said. “It’s very secure, very serious. We want to make it more like going to a day spa. Security and access is where it starts, but we can make the experience of coming in brilliant.”
Access is critical to operations, but also to NEXTDC’s brand, he added. “We looked at access and figured how we could take humans out of the process. A service-management framework enables that capability very easily for us. Ensuring we have the right security posture is very important to us.”
@theCUBE
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Dave Dzienciol, NEXTDC | ServiceNow Knowledge16
01. Dave Dzienciol, NEXTDC, Visits theCUBE !. (00:20)
02. Tell Us About Your Business. (00:46)
03. Are You Selling The Infrastructure Around Enabling Service. (02:12)
04. Do You Customers Bring Their Own Servers. (02:56)
05. Why Do Customers Come To You. (03:28)
06. How Has Business Evolved Since The Late Nineties. (04:25)
07. Do You Typically Cater To Smaller Companies. (05:39)
08. Do You Have A Lot Of Direct Connection Relationships With Larger Clouds. (06:13)
09. Describe The Experience Of Going To Your Data Center. (07:11)
10. Do You Use ServiceNow For Access. (09:06)
11. What Is On The Checklist For CIO's For Communicating To The Board ABout Security. (10:16)
12. Where Does The Responsibility Fall In Securing Credit Card Data. (11:20)
13. Did You ServiceNow Journey Start With Facilities. (12:35)
14. What Has Your Experience Been At Knowledge16. (14:23)
#theCUBE #Know16 #ServiceNow #NEXTDC #Knowledge #SiliconANGLE
--- ---
Taking ease of use into the data center world | #Know16
by Nelson Williams | May 20, 2016
Data may be a bunch of ones and zeros, but it still has to live somewhere. That somewhere is usually a data center, a facility built to house servers, storage racks and the other necessary props of a data-driven company. These facilities are not friendly places, and the services they provide customers often extend no further than space to set up some hardware. That’s changing.
To shed some light on this new world of data center services, Dave Vellante (@dvellante) and Jeff Frick (@JeffFrick), cohosts of theCUBE, from the SiliconANGLE Media team, joined Dave Dzienciol, group executive of Customer and Technology at NEXTDC, Ltd., during the ServiceNow Knowledge16 conference.
The co-lo advantage
The conversation started with Dzienciol describing what NEXTDC does. He said it was the largest independent data center operator, running under the slogan, “We are where the Cloud lives.” He mentioned that the company is very partner-centric, selling its service through those partners.
As to why companies would use NEXTDC’s service, he pointed out the capital outlay for a data center can be limiting for customers. For many businesses, it’s better to take advantage of someone else’s infrastructure. The value is in giving customers a service in the power and scale of the facility.
The experience is everything
“Going to a data center is like going to a prison,” Dzienciol said. “It’s very secure, very serious. We want to make it more like going to a day spa. Security and access is where it starts, but we can make the experience of coming in brilliant.”
Access is critical to operations, but also to NEXTDC’s brand, he added. “We looked at access and figured how we could take humans out of the process. A service-management framework enables that capability very easily for us. Ensuring we have the right security posture is very important to us.”
@theCUBE
