01. Chris Bedi, ServiceNow, Visits #theCUBE!. (00:35)
02. Did You Host The CIO Decisions Event Yesterday. (00:56)
03. What Is A CIO's Role. (01:44)
04. Talk About CIO's Imperatives. (03:59)
05. Is It Resonable To Think Of The CIO's Role To Run, Transform, & Grow The Busines. (04:48)
06. How Do You Measure The Split In Costs. (05:50)
07. What Was Your Reaction To Secretary Gates Consensus Management Ideas. (08:32)
08. What Are Your First Impressions Of ServiceNow And Your Priorities. (10:32)
09. What Percentage Of Your Projects Are On Benefit. (13:43)
10. What Should Be On A CIO's Checklist About Security. (15:33)
11. Can Your System Compress The Number Of Days To Find A Threat. (17:50)
12. Do You Feel That The Lack Ability To Value Data Assets IP Is A Hinderence. (18:52)
13. What Bumper Sticker Would You Give #Know16. (19:42)
Track List created with http://www.vinjavideo.com.
https://siliconangle.com/2016/05/18/up-leveling-the-playing-field-for-the-cio-know16/
--- ---
Up-leveling the playing field for the CIO | #Know16
by Marlene Den Bleyker | May 18, 2016
The role of the Chief Information Officer (CIO) can mean many different things to different organizations. The question has become: Is it necessary for the CIO to be a business leader or a technology innovator?
For Chris Bedi, CIO of ServiceNow, Inc., it is a little of both. Newly appointed (he started six months ago), Bedi explained his thoughts on the role of the CIO to Dave Vellante (@dvellante) and Jeff Frick (@JeffFrick), cohosts of theCUBE from the SiliconANGLE Media team, during ServiceNow Knowledge16.
A wide range of responsibilities
During the event, Bedi led a CIO Decisions Panel that covered topics from leadership challenges to how to effect change and getting the right culture in IT. “It was more about the human element as opposed to the technology part of it,” he said.
Bedi believes that CIOs have a base job running technology infrastructure of a company, but he also feels that it is necessary for the CIO to up-level their responsibilities. “I can tell you what I take responsibility for, the overall velocity of our business,” he said. “How fast can we run with everything? Hiring employees, closing our books; every single process in the company is powered by an IT platform, so IT is in a unique position and has a birds-eye view of the organization to help drive velocity. And velocity is everything.”
He also noted that maximizing productivity of everyone within the company, measuring results and providing great customer experiences fall under the CIOs purview.
The thumbs down on consensus management
During the CIO Decisions Panel, Bedi explained that former United States Secretary of Defense Robert Gates believes that consensus management does not work. And while technology companies feel this is an important part of the culture, Bedi was swayed by his argument that consensus is not a requirement. He understands that things won’t move fast enough and leaders need to sometimes drive the change quickly.
Strategic themes
There are six strategic themes that Bedi follows as a CIO:
1. Growth, working to create sales and marketing effectiveness;
2. Velocity, driving velocity through every department and
manically going through every business process;
3. Analytics to measure and improve the business;
4. Security or what he calls “The gift that keeps on giving for
every CIO.” His mission is to secure the business’ and
clients’ data;
5. Team development to find and cultivate talent; and
6. Operation rigor, driving outcomes that deliver a benefit.
@theCUBE @ServiceNow #ServiceNow #Know16 @SiliconANGLE theCUBE #theCUBE #Knowledge16
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Chris Bedi, ServiceNow | ServiceNow Knowledge16
01. Chris Bedi, ServiceNow, Visits #theCUBE!. (00:35)
02. Did You Host The CIO Decisions Event Yesterday. (00:56)
03. What Is A CIO's Role. (01:44)
04. Talk About CIO's Imperatives. (03:59)
05. Is It Resonable To Think Of The CIO's Role To Run, Transform, & Grow The Busines. (04:48)
06. How Do You Measure The Split In Costs. (05:50)
07. What Was Your Reaction To Secretary Gates Consensus Management Ideas. (08:32)
08. What Are Your First Impressions Of ServiceNow And Your Priorities. (10:32)
09. What Percentage Of Your Projects Are On Benefit. (13:43)
10. What Should Be On A CIO's Checklist About Security. (15:33)
11. Can Your System Compress The Number Of Days To Find A Threat. (17:50)
12. Do You Feel That The Lack Ability To Value Data Assets IP Is A Hinderence. (18:52)
13. What Bumper Sticker Would You Give #Know16. (19:42)
Track List created with http://www.vinjavideo.com.
https://siliconangle.com/2016/05/18/up-leveling-the-playing-field-for-the-cio-know16/
--- ---
Up-leveling the playing field for the CIO | #Know16
by Marlene Den Bleyker | May 18, 2016
The role of the Chief Information Officer (CIO) can mean many different things to different organizations. The question has become: Is it necessary for the CIO to be a business leader or a technology innovator?
For Chris Bedi, CIO of ServiceNow, Inc., it is a little of both. Newly appointed (he started six months ago), Bedi explained his thoughts on the role of the CIO to Dave Vellante (@dvellante) and Jeff Frick (@JeffFrick), cohosts of theCUBE from the SiliconANGLE Media team, during ServiceNow Knowledge16.
A wide range of responsibilities
During the event, Bedi led a CIO Decisions Panel that covered topics from leadership challenges to how to effect change and getting the right culture in IT. “It was more about the human element as opposed to the technology part of it,” he said.
Bedi believes that CIOs have a base job running technology infrastructure of a company, but he also feels that it is necessary for the CIO to up-level their responsibilities. “I can tell you what I take responsibility for, the overall velocity of our business,” he said. “How fast can we run with everything? Hiring employees, closing our books; every single process in the company is powered by an IT platform, so IT is in a unique position and has a birds-eye view of the organization to help drive velocity. And velocity is everything.”
He also noted that maximizing productivity of everyone within the company, measuring results and providing great customer experiences fall under the CIOs purview.
The thumbs down on consensus management
During the CIO Decisions Panel, Bedi explained that former United States Secretary of Defense Robert Gates believes that consensus management does not work. And while technology companies feel this is an important part of the culture, Bedi was swayed by his argument that consensus is not a requirement. He understands that things won’t move fast enough and leaders need to sometimes drive the change quickly.
Strategic themes
There are six strategic themes that Bedi follows as a CIO:
1. Growth, working to create sales and marketing effectiveness;
2. Velocity, driving velocity through every department and
manically going through every business process;
3. Analytics to measure and improve the business;
4. Security or what he calls “The gift that keeps on giving for
every CIO.” His mission is to secure the business’ and
clients’ data;
5. Team development to find and cultivate talent; and
6. Operation rigor, driving outcomes that deliver a benefit.
@theCUBE @ServiceNow #ServiceNow #Know16 @SiliconANGLE theCUBE #theCUBE #Knowledge16
