Enhanced video at http://vinja.tv/q1zdZbYB 01. Frank Slootman, ServiceNow, Visits #theCUBE. (00:30) 02. Focusing on Transforming What People Are Doing. (00:59) 03. ServiceNow Is Fundamentally a Platform Company. (02:37) 04. Lowering the Skills Profile. (04:48) 05. Everything As a Service. (06:37) 06. Structuring the Data and Focusing on Real-Time Data. (09:09) 07. Reducing Time Spent on Administrative Tasks. (11:11) 08. Service Experience for the Customers. (12:39) 09. Growth and Profitability. (15:11) 10. Rapid Iteration Is the New Normal. (16:23) 11. Comparing Sailing to Business. (17:13) Track List created with http://www.vinjavideo.com. --- --- Frank Slootman, ServiceNow, at ServiceNow Knowledge15 with John Furrier and Dave Vellante @theCUBE #know15