Enhanced video at http://vinja.tv/fnYVNKvk 01. Michael Lutz & Justin Bean, Accenture, Visit theCUBE!. (00:32) 02. What Is the Biggest Area of Hyper Growth?. (02:21) 03. What Does it Mean to be a Solution Architect?. (03:31) 04. Why is Process so Important to People Using Technology?. (04:39) 05. How Do You Make the Experience More Personalized?. (05:24) 06. How Do You Make Deployment Global?. (06:13) 07. How Does Service Management Help Companies Transform?. (08:19) 08. How is IT Helping Enable Businesses Understand the Internet of Things?. (09:48) 09. How Do You Find and Respond to Digital Business Demands?. (13:24) 10. What Apps have You Used ServiceNow to Develop?. (14:38) 11. What is the Disaster Management App?. (16:07) 12. Replacing the Red Binder with ServiceNow. (18:16) Track List created with http://www.vinjavideo.com. --- --- Michael Lutz & Justin Bean, Accenture, at ServiceNow Knowledge15 with Dave Vellante @theCUBE #know15