Mike Nappi, ServiceNow | ServiceNow Knowledge14
01. Mike Nappi - Sr. Dir. of Product Management at ServiceNow - Visits theCUBE!. (00:30) 02. The ServiceNow Market Opportunity. (00:53) 03. Going Beyond The Expected Areas Of Coverage. (03:03) 04. What Is ITOM?. (04:25) 05. How Does ServiceNow Deal With The CMDB?. (05:21) 06. What's The Customer Uptake When IT Comes To ITOM?. (08:59) 07. Event Management. (10:23) 08. Perdictive Analytics. (13:06) --- --- Mike Nappi, ServiceNow, at ServiceNow Knowledge 14 with Dave Vellante and Jeff Frick @thecube #Know14
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