01. Alessandro Perilli, Red Hat, Visits #theCUBE!. (00:20)
02. What's Happening With The Management Portfolio Of Red Hat. (00:29)
03. How Long Have You Been Working On The Container Projects. (01:35)
04. What's Attracting Customers To Certain Consumption Models. (02:57)
05. How Are You Thinking Of The Portfolio In Terms Of Hybrid. (06:24)
06. What Feedback Have You Gotten On The Study Of Building Your Own Open Stack. (09:21)
07. How Is Red Hat Helping With The Adoption Of Cloud. (12:24)
08. Is There Anything At The Show You Want To Be Sure And See. (14:50)
Track List created with http://www.vinjavideo.com.
--- ---
What 3 things do customers looks for in a product? | #RHSummit
by Brittany Greaner | Jun 29, 2016
“The customer is always right.” This is a common mantra for anyone who’s worked in customer service. And Alessandro Perilli, general manager of management strategy at Red Hat, Inc., makes a point of studying what it is customers want and what they like. He sees three critical trends of what customers look for in a product.
The first is the ease of use. There is a big demand for simplicity, or what Perilli calls being “frictionless.” The second is speed. The third is a demand for hybridity. This includes the need for modularity, composability and the ability to only use a specific feature within a product. It also means being able to use different products from different vendors, not necessarily just Red Hat.
“We are shaping the measurement portfolio after these trends and trends that come out of them,” Perilli told Stu Miniman (@stu) and Brian Gracely (@bgracely), cohosts of theCUBE, from the SiliconANGLE Media team, during Red Hat Summit in San Francisco, CA.
The possibility of a single pane of glass structure
The number one trend of being frictionless is what Perilli finds himself focusing on. His idea is that a portfolio should be bringing to customers a consistent, coherent “single pane of glass to manage the traditional application and new generation applications.”
Perilli acknowledged that this is an unpopular opinion, however, with many experts that he both respects and trusts claiming that such a thing is impossible. But he compared it to TV remotes and how he’s personally seen that if a friend has more than four, they often decide to buy a universal remote to simplify things and retaining consistency. “This is where I see the value. Not as a replacement, but as a way to manage them all,” summarized Perilli.
For an example, he encouraged interested parties to check out a Cox Automotive video that demonstrates how Cox Automotive implemented solutions, including Red Hat CloudForms, to drive on-time delivery of IT resources. This simplicity is what customers want, Perilli said, and he’s “very pleased to see industry moving in that direction.”.
Forgot Password
Almost there!
We just sent you a verification email. Please verify your account to gain access to
Red Hat Summit 2016 | San Francisco. If you don’t think you received an email check your
spam folder.
In order to sign in, enter the email address you used to registered for the event. Once completed, you will receive an email with a verification link. Open this link to automatically sign into the site.
Register For Red Hat Summit 2016 | San Francisco
Please fill out the information below. You will recieve an email with a verification link confirming your registration. Click the link to automatically sign into the site.
You’re almost there!
We just sent you a verification email. Please click the verification button in the email. Once your email address is verified, you will have full access to all event content for Red Hat Summit 2016 | San Francisco.
I want my badge and interests to be visible to all attendees.
Checking this box will display your presense on the attendees list, view your profile and allow other attendees to contact you via 1-1 chat. Read the Privacy Policy. At any time, you can choose to disable this preference.
Select your Interests!
add
Upload your photo
Uploading..
OR
Connect via Twitter
Connect via Linkedin
EDIT PASSWORD
Share
Forgot Password
Almost there!
We just sent you a verification email. Please verify your account to gain access to
Red Hat Summit 2016 | San Francisco. If you don’t think you received an email check your
spam folder.
In order to sign in, enter the email address you used to registered for the event. Once completed, you will receive an email with a verification link. Open this link to automatically sign into the site.
Sign in to gain access to Red Hat Summit 2016 | San Francisco
Please sign in with LinkedIn to continue to Red Hat Summit 2016 | San Francisco. Signing in with LinkedIn ensures a professional environment.
Are you sure you want to remove access rights for this user?
Details
Manage Access
email address
Community Invitation
Alessandro Perilli, Red Hat - Red Hat Summit 2016 - #theCUBE
01. Alessandro Perilli, Red Hat, Visits #theCUBE!. (00:20)
02. What's Happening With The Management Portfolio Of Red Hat. (00:29)
03. How Long Have You Been Working On The Container Projects. (01:35)
04. What's Attracting Customers To Certain Consumption Models. (02:57)
05. How Are You Thinking Of The Portfolio In Terms Of Hybrid. (06:24)
06. What Feedback Have You Gotten On The Study Of Building Your Own Open Stack. (09:21)
07. How Is Red Hat Helping With The Adoption Of Cloud. (12:24)
08. Is There Anything At The Show You Want To Be Sure And See. (14:50)
Track List created with http://www.vinjavideo.com.
--- ---
What 3 things do customers looks for in a product? | #RHSummit
by Brittany Greaner | Jun 29, 2016
“The customer is always right.” This is a common mantra for anyone who’s worked in customer service. And Alessandro Perilli, general manager of management strategy at Red Hat, Inc., makes a point of studying what it is customers want and what they like. He sees three critical trends of what customers look for in a product.
The first is the ease of use. There is a big demand for simplicity, or what Perilli calls being “frictionless.” The second is speed. The third is a demand for hybridity. This includes the need for modularity, composability and the ability to only use a specific feature within a product. It also means being able to use different products from different vendors, not necessarily just Red Hat.
“We are shaping the measurement portfolio after these trends and trends that come out of them,” Perilli told Stu Miniman (@stu) and Brian Gracely (@bgracely), cohosts of theCUBE, from the SiliconANGLE Media team, during Red Hat Summit in San Francisco, CA.
The possibility of a single pane of glass structure
The number one trend of being frictionless is what Perilli finds himself focusing on. His idea is that a portfolio should be bringing to customers a consistent, coherent “single pane of glass to manage the traditional application and new generation applications.”
Perilli acknowledged that this is an unpopular opinion, however, with many experts that he both respects and trusts claiming that such a thing is impossible. But he compared it to TV remotes and how he’s personally seen that if a friend has more than four, they often decide to buy a universal remote to simplify things and retaining consistency. “This is where I see the value. Not as a replacement, but as a way to manage them all,” summarized Perilli.
For an example, he encouraged interested parties to check out a Cox Automotive video that demonstrates how Cox Automotive implemented solutions, including Red Hat CloudForms, to drive on-time delivery of IT resources. This simplicity is what customers want, Perilli said, and he’s “very pleased to see industry moving in that direction.”.
