Rebecca Knight sits down with Christopher Knittel on the campus of MIT for a discussion about racial discrimination on services such as Uber. 0:11 Introduction 0:52 Summary of findings 2:08 Methodology of Study 2:52 Finding Details 7:54 Responses by Uber and Lyft 12:51 Study response by Mass. Immigrant and Refugee Coalition 16:28 Audience Question #1: What policies can reduce bias? 17:20 Audience Question #2: Any indication of gender bias? 18:36 Audience Question #3: Comments on "Delete Uber" campaign? 19:31 Audience Question #4: Was race of drivers factored in? 20:14 Audience Question #5: Why isn't there more research like this?