01. Jim Harris, Bestselling Author, Visits #theCUBE. (00:20)
02. Disruption and the End-User's Perspective. (00:41)
03. Analytics Can Significantly Increase Profits and Associations. (02:43)
04. Smart Phones Have Become the Center of Life. (04:54)
05. What Makes a Company Susceptible to Disruption. (05:56)
06. IOT Is Disruptive to Those Who Won't Innovate. (11:33)
07. Focusing on Energy Efficiency Will Change the Way We Live. (13:29)
Track List created with http://www.vinjavideo.com.
--- ---
Too many customer annoyances make you ripe for disruption | #IBMinsight
by Eric David | Nov 2, 2015
Disruption can’t always be easy to predict, but if your customers find dealing with your industry to be a pain, then you might want to watch out, said Jim Harris, international bestselling author and journalist focusing on disruptive innovation, sustainability and energy.
“What are the classic problems that customers don’t like about dealing with your industry?” Harris asked Dave Vellante and Paul Gillin, cohosts of theCUBE, from the SiliconANGLE Media team, during IBM Insight 2015. “If there are a lot of those, then you’re ripe for disruption.”
Harris used the common example of the way Uber, Inc. fundamentally tore through the taxi industry by offering a better, cheaper and more convenient alternative.
“So many industries figure they’re immune to these forces, like the taxicab industry until Uber rolled over them,” Harris said. “On a valuation basis, Uber is worth half as much as all of the taxi companies in the world combined. They have the wakeup call now; they’re all busy getting on apps, but they’re not working cooperatively.”
Harris explained that there are many ways that businesses can improve their products and services, but he cautioned that there is no miracle solution that can solve everything.
“There is no one silver bullet; there’s silver buckshot,” Harris said. “There’s a myriad. There’s thousands of solutions that need to be implemented, and we like to think about the one big thing we need to do. No, it’s concurrent. It’s all sorts of solutions being implemented.”
@theCUBE
#IBMInsight
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Jim Harris - IBM Insight 2015 - #ibminsight - #theCUBE
01. Jim Harris, Bestselling Author, Visits #theCUBE. (00:20)
02. Disruption and the End-User's Perspective. (00:41)
03. Analytics Can Significantly Increase Profits and Associations. (02:43)
04. Smart Phones Have Become the Center of Life. (04:54)
05. What Makes a Company Susceptible to Disruption. (05:56)
06. IOT Is Disruptive to Those Who Won't Innovate. (11:33)
07. Focusing on Energy Efficiency Will Change the Way We Live. (13:29)
Track List created with http://www.vinjavideo.com.
--- ---
Too many customer annoyances make you ripe for disruption | #IBMinsight
by Eric David | Nov 2, 2015
Disruption can’t always be easy to predict, but if your customers find dealing with your industry to be a pain, then you might want to watch out, said Jim Harris, international bestselling author and journalist focusing on disruptive innovation, sustainability and energy.
“What are the classic problems that customers don’t like about dealing with your industry?” Harris asked Dave Vellante and Paul Gillin, cohosts of theCUBE, from the SiliconANGLE Media team, during IBM Insight 2015. “If there are a lot of those, then you’re ripe for disruption.”
Harris used the common example of the way Uber, Inc. fundamentally tore through the taxi industry by offering a better, cheaper and more convenient alternative.
“So many industries figure they’re immune to these forces, like the taxicab industry until Uber rolled over them,” Harris said. “On a valuation basis, Uber is worth half as much as all of the taxi companies in the world combined. They have the wakeup call now; they’re all busy getting on apps, but they’re not working cooperatively.”
Harris explained that there are many ways that businesses can improve their products and services, but he cautioned that there is no miracle solution that can solve everything.
“There is no one silver bullet; there’s silver buckshot,” Harris said. “There’s a myriad. There’s thousands of solutions that need to be implemented, and we like to think about the one big thing we need to do. No, it’s concurrent. It’s all sorts of solutions being implemented.”
@theCUBE
#IBMInsight
