Sandy Carter - IBM Impact 2014 - TheCUBE
Sandy Carter, IBM, at IBM Impact 2014 with John Furrier and Paul Gillin @thecube #IBMimpact In an interesting segment on SiliconANGLE’s theCUBE, broadcasting live this week from IBM Impact event at Las Vegas’ The Venetian Resort and Casino, John Furrier and Paul Gillin welcomed Sandy Carter of IBM to discuss the benefits and pitfalls of social business strategies, the role analytics can play in decoding all of the social data collected and where social will come to rest in the corporate structure. Carter is the General Manager for IBM Ecosystems and is the Social Business Evangelist for the company. Leading off the conversation, Carter claimed social has become an important component in many of today’s companies. The adoption of social strategy is a new business concept when compared to only just a few years ago. “I would say social has become embedded in the fabric of so many companies,” she stated. She cited a recent IBM study that shows many companies have migrated their social engagement to within their own four walls. There are, according to Carter, three factors that can determine a company’s success or failure as they step into the social landscape. The first of these three is the company’s culture. “Culture eats strategy for lunch,” she began. “If your culture allows for employees to communicate and get out there and speak their subject matter expertise as content, then typically a company is successful.” Failure is almost assured if you have a management team that is overly protective of company information and is adamantly opposed to the sharing of ideas.