Inhi Cho Suh, GM, Watson Customer Engagement, IBM, sits down with John Furrier at IBM Think
#Think18 #theCUBE
https://siliconangle.com/2018/03/30/ibm-watson-blockchain-boost-adds-visibility-supply-chain-disruptions-think2018-womenintech/
IBM Watson with blockchain boost adds visibility to supply chain disruptions
IBM Corp. has made big bets on Watson, its artificial intelligence platform, and the revolutionary ledger system blockchain. So, it only makes sense that the company would ultimately combine the two for the next generation of transaction systems.
One key area that could reap the benefits of what AI and a distributed ledger have to offer is the business supply chain, where new technologies aim to bring clarity and accuracy in an increasingly complex transactional world. Supply chains are prone to disruption; a missed delivery here or a misrouted document there can bring a business process to its knees. This is the opportunity IBM is seeking to target.
“My team has been working on creating more analytics in our supply chain solution,” said Inhi Cho Suh (pictured), general manager of Watson customer engagement at IBM. “It’s really about adding visibility to disruptions.”
Suh spoke with John Furrier (@furrier), host of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, at the IBM Think event in Las Vegas, Nevada. They discussed Watson’s impact on supply chains, use cases for the blockchain, an initiative to generate data-driven insights in urban areas, and the benefits of analyzing customer engagement. (* Disclosure below.)
This week, theCUBE spotlights Inhi Cho Suh in our Women in Tech feature.
A new, shared visibility ledger
A key component of IBM’s focus involves its Supply Chain Business Network. This separate B2B connectivity offering has 6,000 clients, 400,000 trading partners and 8 million transaction documents per day, according to Suh. With that kind of engagement, it’s no surprise that IBM was interested in providing new technology solutions for its network of business clients.
The company took advantage of its conference in March to promote the benefits of a shared visibility ledger for its clients and partners in the Supply Chain Business Network. “We’re adding blockchain to that as a way to ensure transparency, as well as speed of operation,” Suh explained. “The shared ledger will allow you to see where in the process your transaction document is.”
IBM Watson enables “internet of things” devices to become active participants in transactions. The Watson platform processes and analyzes device-reported data or barcode-scan events. IoT-connected devices can talk with blockchain-based ledgers to validate smart contracts.
An example of this process in action can be found in the shipping industry. A.P. Moller–Maersk Group, one of the largest container ship operators in the world, recently formed a joint venture with IBM to digitize the global shipping ecosystem. Using the blockchain and Watson, the goal is seamless tracking of goods and shipments around the world, with updated paperwork in seconds instead of weeks.
“Small bits of optimization, meaning one percent improvement or resolving invoice and settlements, have such huge ripple effects downstream,” Suh said. “We’re excited because we’re now adding in not just AI capabilities, but also collaboration capabilities, which then allow groups of people to interact in-time and in-moment to address alternative decisions and routes.”
IBM’s application of cognitive processing to supply chain tracking is yet another example of the firm’s major bet on Watson. Suh’s organization is continually looking at new ways to integrate AI applications into business or consumer use cases.
Data-driven insights for urban businesses
One example of this new mission is MetroPulse, IBM’s Watson-powered platform to generate predictive-demand insights from hyper-local data in urban areas. This might include information such as neighborhood demographics combined with product and transaction information for a local business.
Last August, IBM announced that it would team up with SAP SE to provide cloud and analytics solutions for the packaged goods industry using MetroPulse. During big events, like a citywide marathon, businesses can incorporate information on traffic flows and weather to project demand during the event.
“We’re providing ways to integrate and mix datasets,” Suh said. “Delivering multiple platforms over time that learn, interact and evolve can integrate these datasets to give our clients speed.”
...
Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of the IBM Think event. (* Disclosure: TheCUBE is a paid media partner for IBM Think. Neither IBM, the event sponsor, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)
Forgot Password
Almost there!
We just sent you a verification email. Please verify your account to gain access to
IBM Think 2018 | Las Vegas. If you don’t think you received an email check your
spam folder.
In order to sign in, enter the email address you used to registered for the event. Once completed, you will receive an email with a verification link. Open this link to automatically sign into the site.
Register For IBM Think 2018 | Las Vegas
Please fill out the information below. You will recieve an email with a verification link confirming your registration. Click the link to automatically sign into the site.
You’re almost there!
We just sent you a verification email. Please click the verification button in the email. Once your email address is verified, you will have full access to all event content for IBM Think 2018 | Las Vegas.
I want my badge and interests to be visible to all attendees.
Checking this box will display your presense on the attendees list, view your profile and allow other attendees to contact you via 1-1 chat. Read the Privacy Policy. At any time, you can choose to disable this preference.
Select your Interests!
add
Upload your photo
Uploading..
OR
Connect via Twitter
Connect via Linkedin
EDIT PASSWORD
Share
Forgot Password
Almost there!
We just sent you a verification email. Please verify your account to gain access to
IBM Think 2018 | Las Vegas. If you don’t think you received an email check your
spam folder.
In order to sign in, enter the email address you used to registered for the event. Once completed, you will receive an email with a verification link. Open this link to automatically sign into the site.
Sign in to gain access to IBM Think 2018 | Las Vegas
Please sign in with LinkedIn to continue to IBM Think 2018 | Las Vegas. Signing in with LinkedIn ensures a professional environment.
Are you sure you want to remove access rights for this user?
Details
Manage Access
email address
Community Invitation
Inhi Cho Suh, IBM | IBM Think 2018
Inhi Cho Suh, GM, Watson Customer Engagement, IBM, sits down with John Furrier at IBM Think
#Think18 #theCUBE
https://siliconangle.com/2018/03/30/ibm-watson-blockchain-boost-adds-visibility-supply-chain-disruptions-think2018-womenintech/
IBM Watson with blockchain boost adds visibility to supply chain disruptions
IBM Corp. has made big bets on Watson, its artificial intelligence platform, and the revolutionary ledger system blockchain. So, it only makes sense that the company would ultimately combine the two for the next generation of transaction systems.
One key area that could reap the benefits of what AI and a distributed ledger have to offer is the business supply chain, where new technologies aim to bring clarity and accuracy in an increasingly complex transactional world. Supply chains are prone to disruption; a missed delivery here or a misrouted document there can bring a business process to its knees. This is the opportunity IBM is seeking to target.
“My team has been working on creating more analytics in our supply chain solution,” said Inhi Cho Suh (pictured), general manager of Watson customer engagement at IBM. “It’s really about adding visibility to disruptions.”
Suh spoke with John Furrier (@furrier), host of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, at the IBM Think event in Las Vegas, Nevada. They discussed Watson’s impact on supply chains, use cases for the blockchain, an initiative to generate data-driven insights in urban areas, and the benefits of analyzing customer engagement. (* Disclosure below.)
This week, theCUBE spotlights Inhi Cho Suh in our Women in Tech feature.
A new, shared visibility ledger
A key component of IBM’s focus involves its Supply Chain Business Network. This separate B2B connectivity offering has 6,000 clients, 400,000 trading partners and 8 million transaction documents per day, according to Suh. With that kind of engagement, it’s no surprise that IBM was interested in providing new technology solutions for its network of business clients.
The company took advantage of its conference in March to promote the benefits of a shared visibility ledger for its clients and partners in the Supply Chain Business Network. “We’re adding blockchain to that as a way to ensure transparency, as well as speed of operation,” Suh explained. “The shared ledger will allow you to see where in the process your transaction document is.”
IBM Watson enables “internet of things” devices to become active participants in transactions. The Watson platform processes and analyzes device-reported data or barcode-scan events. IoT-connected devices can talk with blockchain-based ledgers to validate smart contracts.
An example of this process in action can be found in the shipping industry. A.P. Moller–Maersk Group, one of the largest container ship operators in the world, recently formed a joint venture with IBM to digitize the global shipping ecosystem. Using the blockchain and Watson, the goal is seamless tracking of goods and shipments around the world, with updated paperwork in seconds instead of weeks.
“Small bits of optimization, meaning one percent improvement or resolving invoice and settlements, have such huge ripple effects downstream,” Suh said. “We’re excited because we’re now adding in not just AI capabilities, but also collaboration capabilities, which then allow groups of people to interact in-time and in-moment to address alternative decisions and routes.”
IBM’s application of cognitive processing to supply chain tracking is yet another example of the firm’s major bet on Watson. Suh’s organization is continually looking at new ways to integrate AI applications into business or consumer use cases.
Data-driven insights for urban businesses
One example of this new mission is MetroPulse, IBM’s Watson-powered platform to generate predictive-demand insights from hyper-local data in urban areas. This might include information such as neighborhood demographics combined with product and transaction information for a local business.
Last August, IBM announced that it would team up with SAP SE to provide cloud and analytics solutions for the packaged goods industry using MetroPulse. During big events, like a citywide marathon, businesses can incorporate information on traffic flows and weather to project demand during the event.
“We’re providing ways to integrate and mix datasets,” Suh said. “Delivering multiple platforms over time that learn, interact and evolve can integrate these datasets to give our clients speed.”
...
Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of the IBM Think event. (* Disclosure: TheCUBE is a paid media partner for IBM Think. Neither IBM, the event sponsor, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)
