Salesforce.com says to accept failures, optimize success | #DOES15
by Heather Johnson | Nov 13, 2015
From a DevOps perspective, Salesforce.com wants others in the industry to learn how to accept failures and optimize success.
“We want people to think about how they view failures, how they learn from failures and how to interact with one another,” said Kevina Finn-Braun, ITSM director of site reliability engineering for Salesforce.com. “You can’t be completely blameless, but you can talk to each other and help each other a little bit more.”
Finn-Braun spoke with Brian Gracely, cohost of theCUBE, from the SiliconANGLE Media team, during the DevOps Enterprise Summit in San Francisco.
Avoiding business failure
Salesforce.com’s customer-first approach helps the company avoid business failure.
“A lot of tech companies tend to look at bottom line,” said Finn-Braun. “At Salesforce, we look at that, but at the end of the day it’s about our customers. If more companies take the approach of making the customers successful first, automatically they will become successful.”
Forgot Password
Almost there!
We just sent you a verification email. Please verify your account to gain access to
DevOps Enterprise Summit 2015. If you don’t think you received an email check your
spam folder.
In order to sign in, enter the email address you used to registered for the event. Once completed, you will receive an email with a verification link. Open this link to automatically sign into the site.
Register For DevOps Enterprise Summit 2015
Please fill out the information below. You will recieve an email with a verification link confirming your registration. Click the link to automatically sign into the site.
You’re almost there!
We just sent you a verification email. Please click the verification button in the email. Once your email address is verified, you will have full access to all event content for DevOps Enterprise Summit 2015.
I want my badge and interests to be visible to all attendees.
Checking this box will display your presense on the attendees list, view your profile and allow other attendees to contact you via 1-1 chat. Read the Privacy Policy. At any time, you can choose to disable this preference.
Select your Interests!
add
Upload your photo
Uploading..
OR
Connect via Twitter
Connect via Linkedin
EDIT PASSWORD
Share
Forgot Password
Almost there!
We just sent you a verification email. Please verify your account to gain access to
DevOps Enterprise Summit 2015. If you don’t think you received an email check your
spam folder.
In order to sign in, enter the email address you used to registered for the event. Once completed, you will receive an email with a verification link. Open this link to automatically sign into the site.
Sign in to gain access to DevOps Enterprise Summit 2015
Please sign in with LinkedIn to continue to DevOps Enterprise Summit 2015. Signing in with LinkedIn ensures a professional environment.
Salesforce.com says to accept failures, optimize success | #DOES15
by Heather Johnson | Nov 13, 2015
From a DevOps perspective, Salesforce.com wants others in the industry to learn how to accept failures and optimize success.
“We want people to think about how they view failures, how they learn from failures and how to interact with one another,” said Kevina Finn-Braun, ITSM director of site reliability engineering for Salesforce.com. “You can’t be completely blameless, but you can talk to each other and help each other a little bit more.”
Finn-Braun spoke with Brian Gracely, cohost of theCUBE, from the SiliconANGLE Media team, during the DevOps Enterprise Summit in San Francisco.
Avoiding business failure
Salesforce.com’s customer-first approach helps the company avoid business failure.
“A lot of tech companies tend to look at bottom line,” said Finn-Braun. “At Salesforce, we look at that, but at the end of the day it’s about our customers. If more companies take the approach of making the customers successful first, automatically they will become successful.”
