Influencer Panel | IBM CDO Summit 2019
Dave Vellante hosts a panel at IBM CDO Summit 2019 in San Francisco, CA #theCUBE #IBMCDO19 @SiliconANGLE theCUBE @IBM https://siliconangle.com/2019/06/27/what-makes-data-click-people-in-the-office-and-on-the-street-ibmcdo/ What makes data click? People in the office and on the street It’s time to get real for executives hoping to make money from business data. After all the daydreaming, consulting with digital-transformation advisers and going on software shopping sprees, they have to get up and get to work. But data science — at least in its current, profit-driving iteration — is young. Companies can’t be blamed for feeling a bit lost as to how to actually live it. What does Day Two data science look like, anyway? And what can it accomplish for companies that put in the effort? To find out, we gathered five data pros dipping their digits deep in real-world data problems every day. These aren’t the people proselytizing data monetization based on some things they’ve read. These are data experts of companies putting data analytics to work. They’re expected to analyze and actually use data in ways their bosses can see on the bottom line. To discuss the progress of data science in business and what a day at work is like for a real data pro, Dave Vellante, host of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, and guest host Seth Dobrin, vice president and chief data officer of IBM Analytics at IBM Corp., spoke to a panel of “data all stars” during the IBM Chief Data Officer Summit this week in San Francisco. They were joined by panelists Jung Park (pictured, top row right), chief operating officer of Latitude Food Allergy Care; Parag Shrivastava (pictured, front row center), senior director of enterprise data architecture at McKesson Corp.; Carl Gold (pictured, front row right), chief data scientist at Zuora Inc.; Rolland Ho (pictured, back row left), vice president of data and analytics at Clover Health Inc.; and Lucia Mendoza-Ronquillo (pictured, front row left), senior vice president and head of business intelligence and data governance at Wells Fargo & Co. (see the full interview with transcript here). (* Disclosure below.) When one plus one equals three To understand where data analytics is today, it’s useful to look at how widely it has roved over the past few years. It’s gone from a backroom, maybe-someday experiment to the everyday agendas of line-of-business people. That’s reflected in the resumes of those who work in the field. Over the past three years, Jung Park has worked for three companies in seven distinct roles. He began his career in data analytics and business intelligence. Then, he started working closely with the information technology team. After that, he became a compliance officer. Park’s company, Latitude, is a healthcare company specializing in treatment of people with food allergies. All the expertise Jung gathered in his previous roles comes together in his latest role as chief operating officer. One thing he’s seen in all of these roles is that to be valuable to companies, data and data scientists can’t be confined to some sterile data-science laboratory. In particular, it has to become a fixture on the business side. “That is the most important part,” Park said. “If you stand alone as a data scientist or data analyst or a data officer and you don’t incorporate the business, you alienate the folks.” When data science is brought into the real world of business, it results in a phenomenon where one plus one equals three, according to Park. Data science and business bound together produce a synergy that achieves more than either could by themselves, he added. Data literacy and the use-case bottleneck Data itself rarely holds companies back from analytics or monetization projects nowadays, according to Ho. Years ago, it may have been the case that they could not access the data or place it on a proper platform for analysis. But the technology available today makes this much easier and more affordable to experiment, he explained. But that does not mean all businesses know how to leverage data and technology toward a practical business goal. “I think the bottleneck is really around the business understanding the use case,” Ho said. Efforts to raise data literacy across whole businesses is underway. Companies might hold gamified competitions to raise data awareness among businesspeople, for example. Greater education is particularly important now with “data democratization” across companies and strict GDPR regulations coming into play simultaneously. Mendoza-Ronquillo is charged with data governance oversight at Wells Fargo. “My role is to make sure our line-of-business complies with data governance policies for enterprise,” she said. “A good day for me is when I don’t get a call — the regulators aren’t knocking on our door asking for additional reports or have questions on the data.” ...