Mike Silvey, Co-Founder and EVP, Moogsoft, sits down with Jeff Frick at the Aria at AWS: Reinvent #reinvent #theCUBE https://siliconangle.com/2018/12/05/moogsoft-expands-ai-for-it-ops-offering-through-aws-marketplace-reinvent/ Q&A: Moogsoft expands AI for IT ops through AWS Marketplace Efficiency is a driving force behind enterprise cloud adoption, but many companies find operational challenges and unexpected expenses on the other side of migration that hamper productivity. To enable cloud’s full spectrum of functionality, Mike Silvey (pictured), executive vice president of business development and product strategy at Moogsoft Inc., is working to leverage artificial intelligence toward preventive measures against ops challenges. Silvey spoke with Jeff Frick (@JeffFrick), host of theCUBE, SiliconANGLE Media’s mobile livestreaming studio, during the AWS Marketplace and Service Catalog Experience Hub event in Las Vegas. They discussed transformation challenges and how Moogsoft’s partnership with Amazon Web Services Inc. is streamlining the company’s offerings for their shared customers. (* Disclosure below.) [Editor’s note: The following answers have been condensed for clarity.] For people that aren’t familiar with Moogsoft, give us the overview. Silvey: We help transform the economics of digital migration. All the statistics show that the more you move to modularized software and take advantage of the cloud, the more costly your operations are [and] development productivity goes down. We’re here to make sure that our customers, all major enterprise corporations, can transform and stay agile while increasing development productivity and reducing their operations costs. You are investing heavily in core technology. Your mission is really AI for IT ops. Talk about that strategy. Silvey: We’re in this digital transformation where single faults no longer cause issues; it’s micro-changes that lead to service degradation that leads to customer impact. The problem our customers have is detecting that impact before end users are impacted. What we’ve done is invested in unique IP for that problem. We’ve developed some specific technology for our machine learning, AI, collaborative and social operations to really give you that economic value. With our software, we show the team that’s got the issues, we show everybody their collateral damage, we improve the productivity there, and then we help them remediate much earlier without customer impact. How does partnering with Amazon and the Marketplace enable you to build the company differently than back when you didn’t have a distribution opportunity like this? Silvey: The AWS Marketplace has allowed us to massively shorten our sales cycle with our customers with very large-scale deals but also help those customers adopt our software much more quickly. It works really well for Amazon, for our customers, and for us. How’s it been working with Amazon as a partner? Silvey: I’ve never met a large corporation like Amazon who’s so customer focused. With particular customers we’ve done very high-value, large-scale Marketplace transactions. Amazon’s changed the Marketplace to facilitate those deals for customers. In terms of the engagements we have with the CloudWatch team, the CloudTrail, and the AWS management teams, they’re working with us on product changes to help those customers for us. It’s something you don’t expect from a very large corporation. Watch the complete video interview below, and be sure to check out more of SiliconANGLE’s and theCUBE’s coverage of the AWS Marketplace and Service Catalog Experience Hub event. (*Disclosure: TheCUBE is a paid media partner for the AWS Marketplace and Service Catalog Experience Hub event. Neither Amazon Web Services Inc., the event sponsor, nor other sponsors have editorial control over content on theCUBE or SiliconANGLE.)