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In this Dreamforce interview, theCUBE’s Gemma Allen speaks with Rohit Khanna, chief customer officer at Smarsh, about governance and trust for AI in highly regulated industries. Khanna explains how Smarsh captures and archives communications across 100+ channels and investigates misconduct in line with FINRA/SEC rules, including seven-year retention. With copilots and agents now summarizing conversations, he raises a key compliance question: should synthesized outputs be treated as regulated records that must be captured?