Qlik Connect 2024 | Emma McAlister | Henderson Group

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Emma McAlister

BI & Data Analyst

Henderson Group

Robotics, AI and data visualization solutions among the highlights at Qlik Connect

The Qlik Connect gathering in Orlando brought together a wide range of customers and company executives who offered their perspectives on how robotics, AI and data visualization solutions from QlikTech International AB and associated partners were making a difference.One of these perspectives came from United Parcel Service Inc., the global shipping company. UPS has its own Supply Chain Solutions division that provides freight forwarding and warehousing services for multiple clients, and the firm showcased its robotic solution as part of the Qlik Connect showcase.TheCUBE research analysts discuss key highlights from Qlik Connect

play_circle_outline Exploring the Qlik Connect Event in Orlando, Florida and Its Impact on Self-Service Analytics Dashboards

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Emma McAlister | Henderson Group

Emma McAlister

BI & Data Analyst Henderson Group

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>> Good afternoon Qlik fam and welcome back to wonderful Orlando, Florida. We're here at Qlik Connect for theCUBE. Very excited. Power-Pack coverage all day today. My name is Savannah Peterson. Thank you for tuning in. We've got the fabulous Emma joining us today. Emma, welcome to the show.

>> Thank you. I'm excited to be here.

>> We're excited to have you. You told me that this is your first Qlik Connect?

>> It is.

>> What's your first impression?

>> It is much bigger than I was expecting. There's lots of energy and buzz and everyone's really excited to be here.

>> Yeah. I mean, so what brought you all the way from Ireland to here? And tell us a little bit about who you work for and why you wanted to be at this event.

>> I work for Henderson Group in Northern Ireland, who are a wholesale, retail and food service company. We've been doing a lot of exciting things with Qlik Sense for the last year, year and a half, and we thought it was a really good chance to come and learn and to bring back new ideas. So it was a really relevant time for us to come this year.

>> That's awesome. So what type of things have you been doing?

>> We have recently launched a self-service initiative using Qlik Sense. So we've been teaching multiple users across the business how to create their own analytics dashboards, which we're really excited about.

>> Oh, yeah. I imagine that illuminates a lot for your customers and for everyone?

>> Yeah. The different departments and the end users are the ones that know exactly what they need the data for, so we've been getting really creative, really interesting dashboards that we maybe wouldn't have seen if it was a smaller team building these. So it's been really cool.

>> Oh, that's interesting. Have you learned anything through some of those dashboards that was unexpected?

>> We have been able to create different types of analysis that we maybe wouldn't have had before. So we've been able to more easily look at things like projected fields. In maybe one of our warehouses, we're looking at where different products sit on the shelves. And if we use maybe something like projected sales, we can see, is that product in the right place or if we need to move it to a bigger location to meet the upcoming demand? And it makes things more efficient so we're not having to reload pick locations and stuff as often. We're doing cool things.

>> And there's a lot to that, the strategy of where things are in a store. That's taking on our psychology, our patterns throughout the store. What are some of the factors that go into that? That's just interesting to think about honestly.

>> I don't know that.

>> Oh. Well, that's okay. That's for someone else who's looking at those dashboards to understand.

>> Let's see. I could talk about... Let me think. We have a dashboard that analyzes different category performance, so we're looking at maybe new product ranges and how the location of those in different stores or different store types is affecting the sales. So we can make faster decisions on whether product ranges should stay or if they should be given more floor space or that sort of thing. Which has been really impactful for the end customer.

>> Oh, that's exciting. Yeah, that is actually neat. I think I'm one of those point-of-purchase display people. I always buy something right in the checkout line. They know what I want at that .

>> That's why they put it there.

>> I know. And I'm aware of it and I'm still picking it up and buying it. It's a little pressuring. What did you think of the keynote in some of the announcements this week? Is there anything in particular you're comfortable with?

>> It's very exciting. I'm really interested to learn a little bit more about the Qlik Answers. Was it called Qlik Answers?

>> Yes. Great job. Good memory. You were paying attention this morning.

>> Really excited to learn more about Qlik Answers. I think incorporating that conversational piece right there in your dashboard is really exciting.

>> Yeah. I think you're absolutely right. Anything you're excited to do here in Orlando?

>> We are going to Universal Studios tomorrow evening. The Qlik team are taking us all there, and I'm really excited for that. It's my first time in Florida and I'm excited to go on some of the Harry Potter rides in particular.

>> Oh, it's going to be so fun.

>> I know. It's going to fun.

>> Jurassic World, dinos. I'm a little jealous. Okay. Now that you've gotten on the ground here and it's exciting, you're still smiling, so it seems like you're having a great time. What do you hope you are able to say when you come to Qlik Connect next year that you can't say today?

>> Some things that we're hoping to get more involved with are things like AutoML and some of the generative AI, new features that are coming down. Our journey with Qlik Sense is still quite early, so there's a lot of things that we still want to explore and learn and do more things with.

>> Awesome. Exciting. Well, we can't wait to see what you do. Emma, thank you so much for taking a few moments out of this busy and exciting time for you. .

>> Thanks for talking to me.

>> Yes, my pleasure. And thank all of you for tuning in to our Power-Packed coverage here in Orlando, Florida. We're at Qlik Connect. My name's Savannah Peterson. You're watching theCUBE, the leading source for enterprise tech news.

Emma McAlister | Henderson Group

search

>> Good afternoon Qlik fam and welcome back to wonderful Orlando, Florida. We're here at Qlik Connect for theCUBE. Very excited. Power-Pack coverage all day today. My name is Savannah Peterson. Thank you for tuning in. We've got the fabulous Emma joining us today. Emma, welcome to the show.

>> Thank you. I'm excited to be here.

>> We're excited to have you. You told me that this is your first Qlik Connect?

>> It is.

>> What's your first impression?

>> It is much bigger than I was expecting. There's lots of energy and buzz and everyone's really excited to be here.

>> Yeah. I mean, so what brought you all the way from Ireland to here? And tell us a little bit about who you work for and why you wanted to be at this event.

>> I work for Henderson Group in Northern Ireland, who are a wholesale, retail and food service company. We've been doing a lot of exciting things with Qlik Sense for the last year, year and a half, and we thought it was a really good chance to come and learn and to bring back new ideas. So it was a really relevant time for us to come this year.

>> That's awesome. So what type of things have you been doing?

>> We have recently launched a self-service initiative using Qlik Sense. So we've been teaching multiple users across the business how to create their own analytics dashboards, which we're really excited about.

>> Oh, yeah. I imagine that illuminates a lot for your customers and for everyone?

>> Yeah. The different departments and the end users are the ones that know exactly what they need the data for, so we've been getting really creative, really interesting dashboards that we maybe wouldn't have seen if it was a smaller team building these. So it's been really cool.

>> Oh, that's interesting. Have you learned anything through some of those dashboards that was unexpected?

>> We have been able to create different types of analysis that we maybe wouldn't have had before. So we've been able to more easily look at things like projected fields. In maybe one of our warehouses, we're looking at where different products sit on the shelves. And if we use maybe something like projected sales, we can see, is that product in the right place or if we need to move it to a bigger location to meet the upcoming demand? And it makes things more efficient so we're not having to reload pick locations and stuff as often. We're doing cool things.

>> And there's a lot to that, the strategy of where things are in a store. That's taking on our psychology, our patterns throughout the store. What are some of the factors that go into that? That's just interesting to think about honestly.

>> I don't know that.

>> Oh. Well, that's okay. That's for someone else who's looking at those dashboards to understand.

>> Let's see. I could talk about... Let me think. We have a dashboard that analyzes different category performance, so we're looking at maybe new product ranges and how the location of those in different stores or different store types is affecting the sales. So we can make faster decisions on whether product ranges should stay or if they should be given more floor space or that sort of thing. Which has been really impactful for the end customer.

>> Oh, that's exciting. Yeah, that is actually neat. I think I'm one of those point-of-purchase display people. I always buy something right in the checkout line. They know what I want at that .

>> That's why they put it there.

>> I know. And I'm aware of it and I'm still picking it up and buying it. It's a little pressuring. What did you think of the keynote in some of the announcements this week? Is there anything in particular you're comfortable with?

>> It's very exciting. I'm really interested to learn a little bit more about the Qlik Answers. Was it called Qlik Answers?

>> Yes. Great job. Good memory. You were paying attention this morning.

>> Really excited to learn more about Qlik Answers. I think incorporating that conversational piece right there in your dashboard is really exciting.

>> Yeah. I think you're absolutely right. Anything you're excited to do here in Orlando?

>> We are going to Universal Studios tomorrow evening. The Qlik team are taking us all there, and I'm really excited for that. It's my first time in Florida and I'm excited to go on some of the Harry Potter rides in particular.

>> Oh, it's going to be so fun.

>> I know. It's going to fun.

>> Jurassic World, dinos. I'm a little jealous. Okay. Now that you've gotten on the ground here and it's exciting, you're still smiling, so it seems like you're having a great time. What do you hope you are able to say when you come to Qlik Connect next year that you can't say today?

>> Some things that we're hoping to get more involved with are things like AutoML and some of the generative AI, new features that are coming down. Our journey with Qlik Sense is still quite early, so there's a lot of things that we still want to explore and learn and do more things with.

>> Awesome. Exciting. Well, we can't wait to see what you do. Emma, thank you so much for taking a few moments out of this busy and exciting time for you. .

>> Thanks for talking to me.

>> Yes, my pleasure. And thank all of you for tuning in to our Power-Packed coverage here in Orlando, Florida. We're at Qlik Connect. My name's Savannah Peterson. You're watching theCUBE, the leading source for enterprise tech news.