Qlik Connect 2024 | Miranda Foster | Qlik

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Miranda Foster

Vice President, Worldwide Communications

Qlik

Robotics, AI and data visualization solutions among the highlights at Qlik Connect

The Qlik Connect gathering in Orlando brought together a wide range of customers and company executives who offered their perspectives on how robotics, AI and data visualization solutions from QlikTech International AB and associated partners were making a difference.One of these perspectives came from United Parcel Service Inc., the global shipping company. UPS has its own Supply Chain Solutions division that provides freight forwarding and warehousing services for multiple clients, and the firm showcased its robotic solution as part of the Qlik Connect showcase.TheCUBE research analysts discuss key highlights from Qlik Connect

play_circle_outline Mention of the size and diversity of attendees at Qlik Connect

play_circle_outline Unveiling Qlik's Promising Solutions: Embracing the Future with Qlik Answers, a Revolutionary New Product

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Miranda Foster | Qlik

Miranda Foster

Vice President, Worldwide Communications Qlik

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>> Good afternoon, Qlik fans, and welcome back to Beautiful Orlando of Florida. We are here for an action-packed day of coverage at Qlik Net. My name's Savannah Peterson. You're watching theCUBE. Very excited to be joined by Miranda who happens to be a big part of the reason we get to come down here, which is awesome. Thank you so much for having us.

>> Thanks for being here.

>> All of us. In particular, thanks for joining me today.

>> I'm so excited that you're here. We're so excited to be here in Orlando and actually just excited this is finally happening.

>> I know when you have an event, you're always so eager and it's finally here. It's a big party. So many good vibes, so many smiles. I want to start by talking about this morning there was a really power-packed keynote, and speaking of bringing people together, you've brought together an AI Council. Tell me a little bit about that.

>> Super exciting. We believe it's a really big differentiator for us in the market and just in the whole space of AI. So in January, we announced our AI Council. It's comprised of four founding members and they are all here today, and they're going to be here for the rest of the week. So that's very exciting. And just to give you a little bit of insight into how difficult it is to bring these four very, very smart, very in-demand people together, Dr. Rumman Chowdhury last night at the cocktail reception was telling me that prior to coming to Orlando, she had been in three continents in five days speaking on the topic of AI-

>> Oh, my God.

>> Advising. So these are folks who look at AI from a few different lenses, whether it's through governance and legal, whether it's through how we should be thinking about it and what we need to be doing or whether it's actually the tech. So tomorrow on the main stage, the four of them are going to be joined by our chief strategy officer, James Fisher, for what we're calling the big AI conversation, and they're going to be imposing their wisdom on all facets of AI to our audience. So we're super excited about that.

>> Oh gosh, that's going to be a good one. I think we have James on our show as well this afternoon, which is-

>> He's brilliant. Lovely guy. Yeah.

>> One of the things that's really stuck out to me, and it's awesome that you're doing that and got all those people in here, my goodness, I can't imagine, I'm sorry, three continents in five days is-

>> Three continents in five days. She was in Seoul, Saudi Arabia, and then Geneva. And then she came over here to Orlando. And it's not just her, it's all of them. They are high-demand people because they have so much expertise. They're advising. Nina Schick, I was talking to her. She advises world leaders. Dr. Rumman Chowdhury is advising the US government on policy. These are just really, really wise people that we've been able to bring into the Qlik ecosystem. So we're super proud of that.

>> And you should be. And one of the things that really stuck out to me right away when I got here, sense of community and how happy your customers are.

>> We have our CMO, Chris Powell calls him the French lunatic. Mike Capone was saying this morning to a group of industry analysts, "We have a 93% retention rate with our customers." So, Qlik customers are happy Qlik customers, and you can see by how many of them are here, they're just extremely loyal. They stay with us for a long time. They continue to build in terms of the solutions that they're using. So yes, that is... It is something that we're really proud of as a company and something that we talk about a lot is just the loyalty of our customers.

>> 93% is a really impressive stat. Congratulations on that.

>> Thank you.

>> Give me a couple more numbers. How many people are here? I heard rumor this is the biggest Qlik Connect ever.

>> Yeah. So we have about 2100 people here. 50 of those are members of the press and industry analysts and influencer community. So folks who can really help us get the word out. We're going to have seven news announcements across three days. So folks being able to write about it, to talk about it, to amplify it on their platforms. Really getting a market awareness of Qlik out there is something that is near and dear to my heart. And one of the ways that we do that is by making connections at Connect. So we have over 185 connections that we're making across our customers, our partners, with media, with industry analysts, and that includes folks like yourself. You're doing a ton of meetings with our customers and our own execs. So just making those connections at Connect is one of the most special things for me because we're making connections across people who may not normally talk to one another.

>> Absolutely.

>> Or may not talk to folks like yourself. So that's pretty awesome.

>> It is awesome, and it's so global. You have an incredibly global.

>> 12 countries. The press and industry analyst community represents 12 countries.

>> That is incredible.

>> It's pretty cool.

>> And all of your customers, we've had guests ... We've had Irish guests, we've had Dutch guests, we've had Brazilian guests on our show already today. It shows you just how far Qlik's reach is around that global community, which also-

>> Well, everyone wants to come to Orlando, doesn't it?

>> Yeah.

>> No, it is. It's a truly global event, and that's something that we're really proud of as well.

>> How much does it mean to you to be able to see all these people you communicate with in person here in Orlando?

>> It's just such a sense of welcome and just so much love. And there's so many different events within the event. We call them ancillary events, but different cocktail parties, different sessions that are going on. We've got theCUBE is like a different ... So just making those connections. And it warms my heart really. It warms my heart to see all of these people together, and everyone here like you observed, is smiling and they're happy and they're having a good time. From the time that they join the general session in the morning where they're learning and picking up information to where they're touring the show floor, being able to check different things out to going to a dinner party or a cocktail event where they can really get into the networking piece of it. So yeah, it means a lot.

>> Yeah, I can imagine. Just the hoots and hollers during the keynote, my goodness, you can tell how delighted everyone is to be around each other.

>> I'll give you a stat real quick.

>> Please.

>> Because I just learned this. We had 1,114 people. In addition to the folks that were in the room, we had over 1100 people watch the live stream of the show.

>> Amazing.

>> Of the keynotes. Yeah. So in addition to being here in Orlando, we're really extending the viewership to folks who weren't able to join. That's one of the things when I talk about the AI Council, I'm super excited, not just for the folks in the room but also those who join our live stream.

>> Yeah, I bet. And I'm sure there's going to be a lot of replays there too. I mean, thousands and thousands of people plug in.

>> It'll be available on demand.

>> Yes. What excites you most, AI, obviously a little bit of hype and a few people talking about it these days. What excites you most about AI as a person? It doesn't have to be just as a Qlikie.

>> My CMO coined a term that I'm going to steal from him, but he called ChatGPT our junior copywriter. So actually for me, since I'm in communications, I love the ability to be able to ask, chat like AI and ChatGPT to write me something and that I can go and put my own spin on it. But it really has been quite interesting to see how we can use it to be more efficient in our jobs. I think that's kind of cool about it. I don't want to get dependent on it and dole my skills, but it has been interesting to see how that has evolved and how we can implement that in our day-to-day life.

>> More free time is amazing. We had McKenzie on the show a couple weeks ago at Google, and it was so interesting. One of our guests said that the thing that's going to benefit the most from the AI revolution is the dog. We're all going to have more time. Or you with your cat. We're going to have more time for our animals and the things in our lives that are lovely, our families and everything else, which is very exciting.

>> More free time is better.

>> Yeah. Yes. I'm not doing repetitive tasks, which is also nice. Last question for you.

>> Sure.

>> We'll obviously have you back on the show again next year when we're back for Qlik Connect.

>> With my cat.

>> Yes. Now that we know that's your thing, we have to make that happen. What's your cat's name?

>> Mahome Girl.

>> Mahome Girl is definitely coming on the show.

>> I'm from Kansas City. Go Chiefs!

>> That is. That's awesome. Next year when you and Mahome Girl are on, I love that you did ... It's very clever, are on the show with us here and you're hanging out, what do you hope that you can say then that you can't quite say yet Today?

>> I clearly want to continue to advance our progress and our solutions and the things that we can offer our customers. I want to be able to say that it's true that our customers have a better understanding of where AI is going to fit in the broader scope of their technology profile. We announced this morning something called Qlik Answers. It's a new product that we just put into the market. It's on the heels of the acquisition that we made of Kyndi. We believe that that's a big difference maker for us in terms of market differentiator and what Mike Capone, our CEO always says is, unlike some of our competitors, what we announced today, what we are talking about today is available today. It's not a promise. So in a year from now, I hope that we'll be able to say the exact same thing that we've made advancements to our product portfolio, our customers are using them, and we're delighting them in their journey to better understanding of their technology.

>> Snaps to that. I love it. Let's make it real. That's fantastic.

>> That's true.

>> Miranda, thank you so much for taking the time.

>> Thank you for having me.

>> And thank you for curating such fantastic guests. Shout out to Craig too. I know he had a lot doing with the wrangling. We appreciate you. And thank all of you for tuning in to our power-packed coverage here in Orlando, Florida. We're at Qlik Connect. My name's Savannah Peterson. You're watching theCUBE, the leading source for enterprise tech news.

Miranda Foster | Qlik

search

>> Good afternoon, Qlik fans, and welcome back to Beautiful Orlando of Florida. We are here for an action-packed day of coverage at Qlik Net. My name's Savannah Peterson. You're watching theCUBE. Very excited to be joined by Miranda who happens to be a big part of the reason we get to come down here, which is awesome. Thank you so much for having us.

>> Thanks for being here.

>> All of us. In particular, thanks for joining me today.

>> I'm so excited that you're here. We're so excited to be here in Orlando and actually just excited this is finally happening.

>> I know when you have an event, you're always so eager and it's finally here. It's a big party. So many good vibes, so many smiles. I want to start by talking about this morning there was a really power-packed keynote, and speaking of bringing people together, you've brought together an AI Council. Tell me a little bit about that.

>> Super exciting. We believe it's a really big differentiator for us in the market and just in the whole space of AI. So in January, we announced our AI Council. It's comprised of four founding members and they are all here today, and they're going to be here for the rest of the week. So that's very exciting. And just to give you a little bit of insight into how difficult it is to bring these four very, very smart, very in-demand people together, Dr. Rumman Chowdhury last night at the cocktail reception was telling me that prior to coming to Orlando, she had been in three continents in five days speaking on the topic of AI-

>> Oh, my God.

>> Advising. So these are folks who look at AI from a few different lenses, whether it's through governance and legal, whether it's through how we should be thinking about it and what we need to be doing or whether it's actually the tech. So tomorrow on the main stage, the four of them are going to be joined by our chief strategy officer, James Fisher, for what we're calling the big AI conversation, and they're going to be imposing their wisdom on all facets of AI to our audience. So we're super excited about that.

>> Oh gosh, that's going to be a good one. I think we have James on our show as well this afternoon, which is-

>> He's brilliant. Lovely guy. Yeah.

>> One of the things that's really stuck out to me, and it's awesome that you're doing that and got all those people in here, my goodness, I can't imagine, I'm sorry, three continents in five days is-

>> Three continents in five days. She was in Seoul, Saudi Arabia, and then Geneva. And then she came over here to Orlando. And it's not just her, it's all of them. They are high-demand people because they have so much expertise. They're advising. Nina Schick, I was talking to her. She advises world leaders. Dr. Rumman Chowdhury is advising the US government on policy. These are just really, really wise people that we've been able to bring into the Qlik ecosystem. So we're super proud of that.

>> And you should be. And one of the things that really stuck out to me right away when I got here, sense of community and how happy your customers are.

>> We have our CMO, Chris Powell calls him the French lunatic. Mike Capone was saying this morning to a group of industry analysts, "We have a 93% retention rate with our customers." So, Qlik customers are happy Qlik customers, and you can see by how many of them are here, they're just extremely loyal. They stay with us for a long time. They continue to build in terms of the solutions that they're using. So yes, that is... It is something that we're really proud of as a company and something that we talk about a lot is just the loyalty of our customers.

>> 93% is a really impressive stat. Congratulations on that.

>> Thank you.

>> Give me a couple more numbers. How many people are here? I heard rumor this is the biggest Qlik Connect ever.

>> Yeah. So we have about 2100 people here. 50 of those are members of the press and industry analysts and influencer community. So folks who can really help us get the word out. We're going to have seven news announcements across three days. So folks being able to write about it, to talk about it, to amplify it on their platforms. Really getting a market awareness of Qlik out there is something that is near and dear to my heart. And one of the ways that we do that is by making connections at Connect. So we have over 185 connections that we're making across our customers, our partners, with media, with industry analysts, and that includes folks like yourself. You're doing a ton of meetings with our customers and our own execs. So just making those connections at Connect is one of the most special things for me because we're making connections across people who may not normally talk to one another.

>> Absolutely.

>> Or may not talk to folks like yourself. So that's pretty awesome.

>> It is awesome, and it's so global. You have an incredibly global.

>> 12 countries. The press and industry analyst community represents 12 countries.

>> That is incredible.

>> It's pretty cool.

>> And all of your customers, we've had guests ... We've had Irish guests, we've had Dutch guests, we've had Brazilian guests on our show already today. It shows you just how far Qlik's reach is around that global community, which also-

>> Well, everyone wants to come to Orlando, doesn't it?

>> Yeah.

>> No, it is. It's a truly global event, and that's something that we're really proud of as well.

>> How much does it mean to you to be able to see all these people you communicate with in person here in Orlando?

>> It's just such a sense of welcome and just so much love. And there's so many different events within the event. We call them ancillary events, but different cocktail parties, different sessions that are going on. We've got theCUBE is like a different ... So just making those connections. And it warms my heart really. It warms my heart to see all of these people together, and everyone here like you observed, is smiling and they're happy and they're having a good time. From the time that they join the general session in the morning where they're learning and picking up information to where they're touring the show floor, being able to check different things out to going to a dinner party or a cocktail event where they can really get into the networking piece of it. So yeah, it means a lot.

>> Yeah, I can imagine. Just the hoots and hollers during the keynote, my goodness, you can tell how delighted everyone is to be around each other.

>> I'll give you a stat real quick.

>> Please.

>> Because I just learned this. We had 1,114 people. In addition to the folks that were in the room, we had over 1100 people watch the live stream of the show.

>> Amazing.

>> Of the keynotes. Yeah. So in addition to being here in Orlando, we're really extending the viewership to folks who weren't able to join. That's one of the things when I talk about the AI Council, I'm super excited, not just for the folks in the room but also those who join our live stream.

>> Yeah, I bet. And I'm sure there's going to be a lot of replays there too. I mean, thousands and thousands of people plug in.

>> It'll be available on demand.

>> Yes. What excites you most, AI, obviously a little bit of hype and a few people talking about it these days. What excites you most about AI as a person? It doesn't have to be just as a Qlikie.

>> My CMO coined a term that I'm going to steal from him, but he called ChatGPT our junior copywriter. So actually for me, since I'm in communications, I love the ability to be able to ask, chat like AI and ChatGPT to write me something and that I can go and put my own spin on it. But it really has been quite interesting to see how we can use it to be more efficient in our jobs. I think that's kind of cool about it. I don't want to get dependent on it and dole my skills, but it has been interesting to see how that has evolved and how we can implement that in our day-to-day life.

>> More free time is amazing. We had McKenzie on the show a couple weeks ago at Google, and it was so interesting. One of our guests said that the thing that's going to benefit the most from the AI revolution is the dog. We're all going to have more time. Or you with your cat. We're going to have more time for our animals and the things in our lives that are lovely, our families and everything else, which is very exciting.

>> More free time is better.

>> Yeah. Yes. I'm not doing repetitive tasks, which is also nice. Last question for you.

>> Sure.

>> We'll obviously have you back on the show again next year when we're back for Qlik Connect.

>> With my cat.

>> Yes. Now that we know that's your thing, we have to make that happen. What's your cat's name?

>> Mahome Girl.

>> Mahome Girl is definitely coming on the show.

>> I'm from Kansas City. Go Chiefs!

>> That is. That's awesome. Next year when you and Mahome Girl are on, I love that you did ... It's very clever, are on the show with us here and you're hanging out, what do you hope that you can say then that you can't quite say yet Today?

>> I clearly want to continue to advance our progress and our solutions and the things that we can offer our customers. I want to be able to say that it's true that our customers have a better understanding of where AI is going to fit in the broader scope of their technology profile. We announced this morning something called Qlik Answers. It's a new product that we just put into the market. It's on the heels of the acquisition that we made of Kyndi. We believe that that's a big difference maker for us in terms of market differentiator and what Mike Capone, our CEO always says is, unlike some of our competitors, what we announced today, what we are talking about today is available today. It's not a promise. So in a year from now, I hope that we'll be able to say the exact same thing that we've made advancements to our product portfolio, our customers are using them, and we're delighting them in their journey to better understanding of their technology.

>> Snaps to that. I love it. Let's make it real. That's fantastic.

>> That's true.

>> Miranda, thank you so much for taking the time.

>> Thank you for having me.

>> And thank you for curating such fantastic guests. Shout out to Craig too. I know he had a lot doing with the wrangling. We appreciate you. And thank all of you for tuning in to our power-packed coverage here in Orlando, Florida. We're at Qlik Connect. My name's Savannah Peterson. You're watching theCUBE, the leading source for enterprise tech news.