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Salesforce: Agents in the Enterprise | Road to Intelligent Data Apps
June 25, 2024
Vijay Pandiarajan
Vice President, Product Management, Salesforce Flow Salesforce
Salesforce makes it possible to build agents that work. Agents can be created with tasks and tools to achieve objectives. Salesforce is developing technology to help developers build AI-powered customer experience agents. Agents act on behalf of a creator, handling coding tasks while the creator focuses on conceptual thinking. A use case involves a supply chain manager supported by agents adapting to unforeseen circumstances. Agents are programmed with workflows and tools and can generate their own workflows. Coordination between agents is facilitated by disc... Read more
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