In this interview from theCUBE + NYSE Wired: Mixture of Experts - AI AGENT Conference 2026, Jonathan Corbin, chief executive officer of Maven AGI, joins Sami Shalabi, chief technology officer of Maven AGI, to talk with theCUBE's John Furrier about reimagining enterprise customer experience by replacing siloed workflows with unified AI agents. Corbin explains why the real step function in value emerges not from layering AI onto existing processes but from rethinking the entire customer journey — from marketing through support — as a single, orchestrated experience. Shalabi details Maven AGI's no-copy data strategy, which connects directly to enterprise systems of record rather than duplicating petabyte-scale data, enabling deployments in weeks rather than months.
The conversation also explores the evaluation framework Shalabi built drawing on his experience at Google Search, which provides full traceability and explainability to eliminate hallucinations and hone in on the 35 APIs — out of a typical enterprise's 30,000 — that solve 90% of use cases. Corbin breaks down the three pillars every agent needs to deliver accurate answers: knowledge, context and actions, illustrating each through customer examples at Rho and Clio. Both founders highlight voice as the breakout modality of the year, while emphasizing that the future is not a single channel but a multimodal, always-available presence with persistent memory. From proactive engagement that resolves issues before customers notice them to a low-code platform that puts business users in control, Corbin and Shalabi provide a practical blueprint for how enterprises can move from chatbot deflection to genuine resolution at scale.
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Jonathan Corbin & Sami Shalabi, Maven AGI
In this interview from theCUBE + NYSE Wired: Mixture of Experts - AI AGENT Conference 2026, Jonathan Corbin, chief executive officer of Maven AGI, joins Sami Shalabi, chief technology officer of Maven AGI, to talk with theCUBE's John Furrier about reimagining enterprise customer experience by replacing siloed workflows with unified AI agents. Corbin explains why the real step function in value emerges not from layering AI onto existing processes but from rethinking the entire customer journey — from marketing through support — as a single, orchestrated experience. Shalabi details Maven AGI's no-copy data strategy, which connects directly to enterprise systems of record rather than duplicating petabyte-scale data, enabling deployments in weeks rather than months.
The conversation also explores the evaluation framework Shalabi built drawing on his experience at Google Search, which provides full traceability and explainability to eliminate hallucinations and hone in on the 35 APIs — out of a typical enterprise's 30,000 — that solve 90% of use cases. Corbin breaks down the three pillars every agent needs to deliver accurate answers: knowledge, context and actions, illustrating each through customer examples at Rho and Clio. Both founders highlight voice as the breakout modality of the year, while emphasizing that the future is not a single channel but a multimodal, always-available presence with persistent memory. From proactive engagement that resolves issues before customers notice them to a low-code platform that puts business users in control, Corbin and Shalabi provide a practical blueprint for how enterprises can move from chatbot deflection to genuine resolution at scale.
In this interview from theCUBE + NYSE Wired: Mixture of Experts - AI AGENT Conference 2026, Jonathan Corbin, chief executive officer of Maven AGI, joins Sami Shalabi, chief technology officer of Maven AGI, to talk with theCUBE's John Furrier about reimagining enterprise customer experience by replacing siloed workflows with unified AI agents. Corbin explains why the real step function in value emerges not from layering AI onto existing processes but from rethinking the entire customer journey — from marketing through support — as a single, orchestrated experi...Read more