In the race to meet rising customer expectations, businesses are turning to customer-centric applications that prioritize seamless user experiences and adaptability.Simplifying the development process, platforms such as Heroku enable developers to focus on innovation by eliminating the need to manage complex infrastructure, fostering a streamlined path to building impactful applications, according to Betty Junod (pictured), senior vice president and chief marketing officer, Heroku, at Salesforce Inc.Salesforce’s Betty Junod talks to theCUBE about the realization of customer-centric applications through Heroku