Tyler Lynch, IBM
As enterprises push AI deeper into their operations, the challenge is no longer simply deploying intelligent agents. It's making sure those agents can work together safely, access the right information and deliver measurable business results. How can organizations build an AI operating model that connects people, data and infrastructure while keeping costs and risks under control? Tyler Lynch, outbound chief technology officer for the IBM Automation Portfolio at IBM, joins theCUBE Research analysts John Furrier and Dave Vellante for IBM's AI Operating Model 2026 interview series to discuss how intelligent automation can help enterprises accelerate operations and turn AI investments into business value. The conversation covers the importance of closing skills gaps, establishing shared context across AI agents and infrastructure and using knowledge graphs to connect information across enterprise systems. Lynch also addresses agent safety, sandboxing, observability and the growing role of FinOps and token telemetry in managing AI costs. With businesses under pressure to demonstrate returns on AI spending, the discussion highlights why operational visibility, stronger coordination across systems and faster business execution matter more than token costs alone.