TheCUBE’s John Furrier sits down with Piyush Saxena, SVP and global head of the Google Ecosystem Business Unit at HCLTech, for the “Google Cloud: AI Agents in Action Series.” Saxena shares how enterprises move from isolated models to coordinated, autonomous agents. The conversation centers on model choice, orchestration and full-stack integration.
Saxena explains that enterprises are no longer experimenting, they are demanding maturity and measurable return. He points to tight integrations across Gemini Enterprise, Agent Development Kit, Vertex AI and BigQuery, along with marketplace scale approaching 300 agents. Real deployments such as AskHub and predictive defect detection show tangible efficiency gains.
Furrier and Saxena talk about enterprise conditions across manufacturing, financial services and customer operations. Saxena details how agent-to-agent interoperability, governance and solution architecture determine long-term success. The episode offers practical guidance for leaders assessing agent deployments, integration strategy and measurable, outcome-driven AI investments.
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Piyush Saxena, HCLTech
Check out Felix AI Agentic for Gemini Enterprise: https://cloud.withgoogle.com/agentfinder/product/888b2241-722d-4426-b635-2553cb29e42d
In this Google Cloud AI Agents in Action interview, Quantum Metric CEO Mario Ciabarra joins theCUBE’s John Furrier from the NYSE studio to explore how enterprises are shifting from digital self-service to autonomous, agent-driven experiences. Ciabarra explains how agents are beginning to complete tasks end-to-end on behalf of users – and why “getting digital experiences perfect” matters more than ever as agents have no brand loyalty and will abandon friction instantly. He shares how Quantum Metric is “releasing a new product” to show what agents are doing on company websites, and why precise data is essential to prevent hallucinations as teams use agentic AI to improve customer journeys across banking, airlines, telco, healthcare, gaming, retail and more. The discussion connects directly to Google Cloud’s ecosystem – covering the AI Agent Marketplace, Felix AI built on Google Cloud and how BigQuery and Gemini Enterprise underpin openness, technical depth and trust for agent-to-agent orchestration.
The conversation dives into real enterprise outcomes: moving from probabilistic to deterministic answers (e.g., “Why are sales down today?”) by orchestrating signals across marketing, merchandising, APIs and even weather; evolving employee experiences where a single interface (Gemini Enterprise) executes tasks across multiple back-end systems; and a mesh-style agentic platform that integrates systems such as Quantum Metric and Salesforce while routing through agents instead of point-to-point integrations. Ciabarra shares noteworthy marketplace metrics – about one-third of overall revenue flowing through Google Cloud Marketplace, faster collections for the CFO, and nearly 60% of net-new revenue influenced by GCP – highlighting co-sell momentum. Looking ahead, he describes how websites will personalize and improve themselves autonomously, powered by data on both human and agent interactions, with governance and privacy as core design principles.
SVP & Global Head, Google Cloud Business UnitHCLTech
TheCUBE’s John Furrier sits down with Piyush Saxena, SVP and global head of the Google Ecosystem Business Unit at HCLTech, for the “Google Cloud: AI Agents in Action Series.” Saxena shares how enterprises move from isolated models to coordinated, autonomous agents. The conversation centers on model choice, orchestration and full-stack integration.
Saxena explains that enterprises are no longer experimenting, they are demanding maturity and measurable return. He points to tight integrations across Gemini Enterprise, Agent Development Kit, Vertex AI an...Read more