Alexander Graff, SVP and managing director at FICO, and Charlotte Ritonya, VP of risk and fraud issuing at Fiserv, join theCUBE’s Rob Strechay at FICO World to unpack the companies’ partnership in fighting fraud with precision. The discussion focuses on how joint innovation is shaping next-generation solutions for risk and fraud prevention. Graff and Ritonya spotlight real-world impacts, such as a 10% drop in fraud basis points, while explaining how AI and advanced analytics help approve more legitimate transactions without compromising security. Their insights reveal the evolving role of collaborative technology in improving financial performance and customer trust. The discussion also highlights how Fiserv is leveraging FICO’s tools to reduce fraud losses and elevate customer experience. That approach offers a data-driven roadmap for smarter decisions across the financial ecosystem.