Dan Diasio & Hyong Kim, EY
In this interview from CES 2026, Dan Diasio and Hyong Kim from EY join theCUBE’s Savannah Peterson and Rob Strechay to discuss the critical evolution from "bolt-on" AI experimentation to "built-in" AI-native business models. Diasio and Kim unpack why simply adding AI to existing workflows fails to deliver significant ROI, arguing instead for a clean-sheet approach that fundamentally reimagines how work gets done. They highlight the shift evident on the CES floor – moving beyond the browser-based chatbots of the past to physical AI and agentic workflows – signaling a market craving scalability over proof-of-concept. The discussion also tackles the cultural and human challenges of this transition, exploring how employees must adapt from performing tasks to managing a workforce of digital agents. Diasio and Kim outline EY’s "value blueprint" strategy, which helps organizations visualize future operating states rather than getting bogged down in current process maps. From avoiding the "model trap" of obsessing over LLMs to prioritizing data infrastructure and cross-silo monetization, the group shares actionable insights for leaders looking to foster a growth mindset that asks what is possible now that AI is part of the team.