At Boomi World 2025, theCUBE’s Research’s Savannah Peterson sits down with Barry Gerdsen, CTO of channels and alliances at Boomi; Pallavi Chaudhary, head of technology for iPaaS and data integration at TCS; and Prafulla Mhatre, global head of enterprise integration, Enterprise Solutions Unit, at TCS, to explore how enterprises are navigating complexity through intelligent integration.
The conversation looks at the growing role of APIs as foundational tools for modernization, innovation and cost-effective enterprise evolution. Gerdsen outlines the strength of the Boomi–TCS partnership, spotlighting the blend of platform expertise and implementation scale. Chaudhary and Mhatre give real-world use cases, showcasing how businesses can simplify intricate processes and improve agility with API-driven architectures.
The discussion emphasizes the importance of adaptive, AI-infused integration strategies for staying ahead in today’s data-rich environments. Seamless connectivity, unified platforms and strong governance frameworks are now mission-critical, according to Mhatre and Chaudhary.
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Barry Gerdsen, Boomi & Prafulla Mhatre & Pallavi Chaudhary, TCS
At Boomi World 2025, theCUBE’s Research’s Savannah Peterson sits down with Barry Gerdsen, CTO of channels and alliances at Boomi; Pallavi Chaudhary, head of technology for iPaaS and data integration at TCS; and Prafulla Mhatre, global head of enterprise integration, Enterprise Solutions Unit, at TCS, to explore how enterprises are navigating complexity through intelligent integration.
The conversation looks at the growing role of APIs as foundational tools for modernization, innovation and cost-effective enterprise evolution. Gerdsen outlines the strength of the Boomi–TCS partnership, spotlighting the blend of platform expertise and implementation scale. Chaudhary and Mhatre give real-world use cases, showcasing how businesses can simplify intricate processes and improve agility with API-driven architectures.
The discussion emphasizes the importance of adaptive, AI-infused integration strategies for staying ahead in today’s data-rich environments. Seamless connectivity, unified platforms and strong governance frameworks are now mission-critical, according to Mhatre and Chaudhary.
Barry Gerdsen, Boomi & Prafulla Mhatre & Pallavi Chaudhary, TCS
Pallavi Chaudhary
Technology Head - Enterprise Integration, Enterprise Solutions UnitTCS
Barry Gerdsen
CTO, Channels & AlliancesBoomi
Prafulla Mhatre
Global Head - Enterprise Integration, Enterprise Solutions UnitTCS
At Boomi World 2025, theCUBE’s Research’s Savannah Peterson sits down with Barry Gerdsen, CTO of channels and alliances at Boomi; Pallavi Chaudhary, head of technology for iPaaS and data integration at TCS; and Prafulla Mhatre, global head of enterprise integration, Enterprise Solutions Unit, at TCS, to explore how enterprises are navigating complexity through intelligent integration.
The conversation looks at the growing role of APIs as foundational tools for modernization, innovation and cost-effective enterprise evolution. Gerdsen outlines the stre...Read more
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What is the role of APIs in enterprise transformation?add
What offering does TCS have to cater to different patterns and data integration requirements?add
What important factor needs to be highlighted in ensuring ethical AI and proper governance in the use of technologies and patterns?add
Barry Gerdsen, Boomi & Prafulla Mhatre & Pallavi Chaudhary, TCS
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Savannah Peterson
>> Good afternoon, brilliant Boomi community and welcome back to Dallas, Texas. We are here coming to the conclusion of day one of our two days of coverage of Boomi World 2025. My name's Savannah Peterson. Delighted to be here with a new co-mod for the first time from Boomi. Barry, thank you so much for coming to hang out.
Barry Gerdsen
>> Thank you for having me. Appreciate it.
Savannah Peterson
>> I just get to put my feet up and take a load off for this segment. This is going to be super fun.
Barry Gerdsen
>> We'll put you a little bit to work.
Savannah Peterson
>> Yeah. I can't wait to co-host this with you. Talk to me a little bit about your brilliant friends and what brought this conversation to our stage today.
Barry Gerdsen
>> Yeah, so TCS is a valued Boomi partner and has been for I think the better part of the last 10 years. So we're really lucky to have them here today. As a matter of fact, let's introduce them.
Pallavi Chaudhary
>> Hi, I'm Pallavi Chaudhary. I'm the technology head with enterprise integration practice for TCS.
Barry Gerdsen
>> Right.
Prafulla Mhatre
>> Hi, my name is Praful and I am the global head for enterprise integration.
Barry Gerdsen
>> Wonderful.
Savannah Peterson
>> You guys are busy folks.
Prafulla Mhatre
>> Yeah.
Savannah Peterson
>> Yeah. I can imagine right now in particular with this technological moment that you're probably busier than ever before with the rate at which people are accelerating and the velocity. What's the role of API in this transformation right now?
Prafulla Mhatre
>> Sure, sure. Thanks for this question. I get this question very often. So I firmly believe that APIs plays a pivotal role in any enterprise transformation. And according to Gartner, 90% of modern applications use APIs for data and services connectivity. Further, to add on that, API enables or API acts as a backbone for any enterprise transformation because it shields the complexity of the underlying business or applications by exposing the easy way to communicate and reliable and secure way to communicate. What API extends is that API ensures the organizations are able to capitalize on their legacy knowledge and expose that functionality seamlessly, not only to their applications, not only to within their enterprise, but to their partners, but to open to the developer community and build an entire ecosystem around that. So that is the strength of API.
Barry Gerdsen
>> Gotcha.
Prafulla Mhatre
>> API enables the architecture pattern, which is flexible, reliable, secure, and it enables customers to achieve a faster time to market, enhance their customer's experience, and make sure that they are enabling the innovative products very easily and rapidly. Of course, that reduces time to market, cost of operations and all that. So all this beauty, what we are experiencing in last 10 years with the API. At TCS, we have done a lot of large API implementations for various customers across the globe, be it enabling an healthcare customer who is delivering your medicines faster, whether you are taking your flights, we ensures by API giving an up-to-date information not only about the flight, but making sure that all your crew members and all that are on time and giving you a great customer experience. So that is the strength, that is the beauty API brings on the table. And last, but very important, what I want to add is that with this gen AI, what we have seen Lucas and all that talking, we have an important role to play going forward. The API economy, the API adoption within the organizations are going to increase day by day. That 15 trillion what number Lucas was talking, we all have a role to play and I firmly believe at TCS we are going to achieve that journey along with the partners like Boomi.
Barry Gerdsen
>> I've heard it said that the number of APIs is going to increase fivefold in the coming years due to generative API.
Prafulla Mhatre
>> Exactly.
Savannah Peterson
>> That's a fun data point, I believe that.
Prafulla Mhatre
>> Exactly, and that is what we want to ride.
Barry Gerdsen
>> Yeah. Now as a question for you, Pallavi, in today's rapidly evolving IT landscape, why are AI-infused adaptive integration platforms becoming increasingly critical for organizations? And I'm going to ask you a follow-up too. How is TCS positioned to address these transformations?
Pallavi Chaudhary
>> Yeah, great question. So let's start with looking at the IT landscape as of today. So in current scenario, you'll see that integration use cases have broadened. They encompass various different patterns, like Praful mentioned, API being one of them. Boomi offering started with the IPA and then going on with B2B, events, data integration with the recent acquisition and now talking about-
Savannah Peterson
>> ....
Pallavi Chaudhary
>> the AI. So if you look at the IT landscape, it has become really very complex and that actually necessitates the needs of having one unified platform. So if you look at the organizations, you cannot have multiple different solutions for these integration different patterns because it is going to add a lot of complexity and it is going to give a lot of overhead maintenance for the enterprises. So at this time, the need of the hour is a single unified platform, which can basically help to address all this solution. And in such scenario, I feel the adaptive AI-infused integration platforms, they can play a very critical role. Because these platforms can evolve with the organization's need and basically they can help offer scalability, flexibility and reducing your cost of overhauling or replacement in future. And I think this is very well aligned with Boomi as well as in the morning keynote session Steve mentioned about one platform and automation with AI. That's it, right? So if we talk about Boomi's recent acquisition in terms of APIs, in terms of data, I think what it does is providing solutions across multiple integration platform. So I would say yeah, need of the hour is being an adaptive AI integration platform. And I think same sentiments are echoed by Forrester as well, where they mentioned that adaptive AI integration platform are critical for organization to stay relevant and agile in the current scenario. So essence, yes, it is very much important as of today to have adaptive integration platform with infused AI.
Savannah Peterson
>> Absolutely. I mean data being the foundation of any sort of AI success or ROI or value add that we're going to achieve with companies. You're working with a lot of different types of people around the world, very interesting lens you get to have across the spectrum. Talk to me about how this data integration really powers these AI solutions and even just the transformation across organizations as they're adopting this new technology. We'll stay with you.
Pallavi Chaudhary
>> Sure. So I'll be talking about how data integration plays a critical role, and maybe I'll address Eric's previous question as well that how TCS plays a very critical role over here. So let's take a look at the data. So why data has become suddenly so important. So if you look at the organization, right, if they want to optimize their business, if they want to understand what their customer wants, if they want to reinvent their business model, how they are going to do it? Data. So data has become indispensable for this organization. But what makes it really difficult for this data to be available? Because if you look at today's modern age data, this data is available in all sorts of varieties and volume. You have structured unstructured, semi-structured data, and the volumes have been growing exponentially. So the biggest challenge-
Savannah Peterson
>> They're going to continue too.
Pallavi Chaudhary
>> Exactly, and it's just going to increase. What we are seeing is just the tip of the iceberg. The data is distributed across your sources, your systems, your application. So it's very important that you get this data, ingest data for the organization to have that data-driven insights on this, which can help them to thrive and not to survive, as Steve mentioned. So I feel data integration is going to be a very foundational over here. And if you talk about from the gen AI perspective, so if you are going to feed the AI models with the data, you need a very high-quality curated data. That's where the data integration will play a very pivotal role in providing this consistent, curated high-quality data by implementing data quality, data governance and all those things. And being able-
Savannah Peterson
>> Nice to see it all in single-plane control tower style is so imperative.
Pallavi Chaudhary
>> Exactly. So in a nutshell, if you ask me, it's going to be very critical for organization transformation initiatives. And just to address to Eric's previous question, in TCS, we have actually developed a lot of tools, accelerators, and frameworks to cater to different patterns as well as the data integration requirements. Building those robust data pipelines as the solutions and the frameworks. So we have our umbrella offering called BEIS, which is called as the Business Ecosystem Integration Services, which is on three pillars of business, technology and operation. So business, we focus on the different use cases for this integrations and the data, how it is going to help the business and map those patterns. In technology, we are going into the depth of the solution and the framework. And operation, we are going to scale it at the enterprise level by streamlining the processes. So if you look at the solution, it's a comprehensive solution covering the breadth of the integration patterns and the depth of the technology and operation capabilities.
Savannah Peterson
>> Love it.
Barry Gerdsen
>> Very good.
Savannah Peterson
>> It makes so much sense.
Pallavi Chaudhary
>> Yeah.
Barry Gerdsen
>> Here's a question for you. Given the critical role of data and transformations in AI initiatives, how does data integration enable that?
Prafulla Mhatre
>> Okay. So I was anticipating, so the question is that how the gen and data integration is going hand in hand.
Barry Gerdsen
>> Oh, okay. So how does enterprise integration enable and accelerate the success of enterprise AI initiatives?
Prafulla Mhatre
>> Exactly. So I was anticipating that, see what Pallavi is talking about, AI is infused, right? And when you look at the integration architecture or integration patterns, when we talk about these generic use cases and all that, there are multiple layers, which integration platform enables that. One is that, okay, we talked about the agent management and all that. So that is important layer, which is answered by integration products like Boomi or many products like that, but Boomi is again coming up with the leading solution for that. When it comes to giving an access of these agents or exposing and data in a secure manner, API gateways, API layer comes into picture and that is where the importance of API, which I talked about, the economy around the API comes into picture. Now all these agents or gen AI's agent will need a huge data to be... Whether it's not coming from LLM or coming from your real-time applications. So you will have a need of real-time data or data which is coming in the data lakes and all that. So all this data will be exposed, enabled to these agents and gen AI solutions using a data integration solutions or the building and data pipelines or access to the data on real-time using an data streaming solutions. So the product like Boomi or the integration products like Boomi have a very important role to play in the building gen AI solution. Because ultimately, as Pallavi said, gen AI solutions are heavily dependent on the data, a data which is making sense, data which is making a real value to that. And that data can be exposed in a secured faster manner by using a product or integration architecture. And that is where I think there is a great roadmap future for integration products for all these gen AI use cases.
Barry Gerdsen
>> Right.
Savannah Peterson
>> Yeah. Heavily impacted or heavily derived. I mean that's almost an understatement at this point. Without good data, you don't have anything.
Prafulla Mhatre
>> Yeah, exactly.
Savannah Peterson
>> It's just not happening. The car's never going to start, it's not going to work out. Building on that enterprise integration comment there and the impact thereof, what are some of the customer trends that you're seeing? What are some of the benefits that you're seeing from that transformation and integration done right, so to speak? Pallavi give that to you.
Pallavi Chaudhary
>> Yeah. So a lot of benefits. Because when you talk about this data and AI, so let's take a look at the retail scenario. If you have customers and you want to understand how do I improve the customers and how do I reinvent my business model? So basically that is going to come from the insights I get from the data. So I'll be collecting the data, I'll be getting the insights out of it. So I see a lot of value and benefits coming out of it, definitely a lot. But for that, the need of the hour today is building that foundation to reap those benefits in the near future, I would say.
Savannah Peterson
>> Yeah, I think you're absolutely right. It's exciting, it's an exciting time.
Pallavi Chaudhary
>> It's very exciting, but it's at the same time, very important that we align our enterprise integration strategy to the business needs so that it helps you reap those benefits in the future.
Prafulla Mhatre
>> So in fact, one of the study at Harvard was saying is that the customers who are adopting APIs, they build a product or solution 33% faster than their competitors. But I think with the combination of APIs integration and gen AI solution, it is going to be 80% faster very soon.
Barry Gerdsen
>> Agreed.
Savannah Peterson
>> If you could wave a magic wand, this is kind of a question for both of you, if you could wave a magic wand right now and help folks who are a little nervous about this first step, because there is a little bit of unease as we're exposing our data to these new tools right now and actually looking at how messy that closet full of cables actually was at one point before we hired the right cleaners or the right platform to help us sort that. What do you wish you could tell everyone right now to make this easier? What are some of the key things that they should be thinking about versus what's maybe getting a little too much hype? Pallavi, I'll start with you.
Pallavi Chaudhary
>> Okay. Maybe I'll say three critical things over here. As I mentioned in my previous thing, one is really having a very strong and robust your enterprise integration strategy, which has to be aligned with your business objective. That is very important. While you are deciding on the technology, you have to ensure that you know what you are looking for it, you are very clear on it and you don't land up having multiple solutions and multiple tools for it. So there has to be a clarity on it. And the third point I would say is in terms of operation, as it is very important to have a good strategy, to have a good solution, it is very important to govern it very properly. So that is going to be a very important thing. So if I am talk about it, it has to be certain, whether it's an API factory like Praful was mentioning, API going to play a very critical role. So how do you do it? Maybe using an API factory model, right?
Savannah Peterson
>> Yeah.
Pallavi Chaudhary
>> If you want to have a migration, let's say you are having a new platform, so how you expedite those migrations need gen AI. So you have to have this factors, but I'll Praful add on top of it.
Prafulla Mhatre
>> Yeah, mean think Pallavi has covered most of the point, but what I want to highlight is that governance. So you can use your own technologies, own patterns and all that, but ultimately you have to ensure that, okay, you are following the ethical AI. You're having that guardrails and that guardrails is provided a platform like let's say agent management, which is Boomi , and that is very important in this journey. Ensuring that okay, right, data is exposed to the right people and even for APIs and agents. So that is the governance is going to be very crucial.
Savannah Peterson
>> I love how much that's actually been a conversation this week and I'll let you go, Barry, don't worry, but every time I talk to someone in this room, in this community, governance comes out and it's kind of nice because you can tell everyone's extremely mindful of this all being successful and without governance.
Pallavi Chaudhary
>> I see Boomi very well align as again, I mentioned Steve mentioned about the control tower. So the agent sprawl. You have a API sprawl, you have agent sprawl, and how do you control it? So I think that's the key thing.
Barry Gerdsen
>> The nice thing about the control tower is it allows you to be able to keep that and be able to have a single pane of glass to be able to see all of the AI agents that exist in your ecosystem and to be able to establish guardrails, to be able to have a kill switch on agents that might go rogue, or if there's some kind of breach or there's some kind of anomaly in terms of access or invocations that happen. So having that ability to be able to govern the agents within the ecosystem is just as important as developing the agents itself.
Savannah Peterson
>> Yeah, it absolutely is. All right, closing question for the three of you and Barry, you're getting asked this one too, so buckle up. I'm very curious when we are having this conversation this time next year at Boomi World 2026, what do you hope to be able to say then that you can't yet say today? Barry, I'll start with you since you're sitting next to me.
Barry Gerdsen
>> So for me, I come from the channels and alliances side, so I'm going to give you a more channels and alliances answer. I would like to be able to say that we are able to offer people the ability for partners to create their own AI agents and to be able to offer those to one to many of their customers. And to be able to have a way to be able to govern all of that within a single pane of glass, which we can already do, but to be able to white label that as well so that the partners could take advantage of that capability, that would be my goal.
Savannah Peterson
>> Oh, I love that. Can't wait to talk about that. Pallavi, what about you?
Pallavi Chaudhary
>> Yeah, I would say, yeah, as I talked about the adaptive integration with infused AI, so I would say maybe intelligent integration platform. I would just equate it with that where you are able to do everything along with the power of AI. That's what I would be looking for.
Savannah Peterson
>> Oh, yeah. I can tell how excited you are too. Just sitting on the desk here, your enthusiasm is contagious. All right, bring us home.
Prafulla Mhatre
>> Okay, so what I wish to do in 2026, Boomi World, probably I'm talking along with my customer and talking about the real value I have bring to the society or solving the real problems using the platforms like Boomi and the whole era of gen AI. So we creating a value for society and solving the real problems. So that is what we want to present in Boomi World 2026.
Savannah Peterson
>> Let's do it. I can't wait to talk about it together. That sounds awesome and it matters. Let's go solve those healthcare challenges that you were talking about. Let's go do all these great things. Thank the three of you for coming to hang out. This has been absolutely fantastic, Barry. Thank you for doing my job.
Barry Gerdsen
>> Thank you so much. Appreciate-
Savannah Peterson
>> That was really, really, really lovely of you.
Barry Gerdsen
>> Can't replace you. You did a wonderful job. Thank you so much. Thank you so much for your excellent answers.
Savannah Peterson
>> . And thank all of you, wherever you might be tuning in. We're here in Dallas, Texas at Boomi World 2025. My name's Savannah Peterson. You're watching theCUBE, the leading source for enterprise tech news.
Savannah Peterson