Salonia Brown, Mount Sinai Health System & Akash Magoon, Adonis | theCUBE + NYSE Wired
In this interview from theCUBE + NYSE Wired: MedTech Unplugged, Salonia Brown, system vice president of revenue cycle at Mount Sinai Health System, joins Akash Magoon, co-founder and chief executive officer of Adonis, to talk with theCUBE + NYSE Wired's Gemma Allen about how AI is transforming the business of getting healthcare paid for. Brown explains that revenue cycle functions as the hospital's financial engine, funding everything from clinical care to philanthropy, and describes a shift from manually sifting through work queues to an exceptions-based model where problems surface automatically. Magoon details how Adonis built an intelligence layer that tracks the shifting rules across dozens of payer contracts, giving providers an edge in a system historically stacked in favor of insurers. The conversation also explores the rise of voice AI agents that now call insurance companies tens of thousands of times a week on behalf of hospitals, freeing staff from hold-time bureaucracy and redirecting human judgment toward the small share of claims that truly require it. Brown and Magoon touch on the growing dynamic of AI agents negotiating with payer-side AI agents, and why governance and operational ownership remain essential even as automation scales. Magoon also unpacks Adonis' decision to go deep rather than wide within revenue cycle, building network effects across hospital partners rather than chasing every use case. From proving ROI to skeptical CFOs to preparing for a future where problems find the humans instead of the other way around, Brown and Magoon outline how healthcare's least glamorous department is becoming a proving ground for enterprise AI.